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Blue Dart / Damaged courier

1 India

Couriers are meant for safe and efficient method of ferrying one's correspondence... But Blue Dart, a courier service in India flouted the definition and the package I received was in a damaged state... It was my car's insurance policy, quiet an important document and it was torn, yes literally torn...
On talking to the customer representative, he blatantly told me that there's no provision for a complaint... And even forget about it if you accept the package... I was so upset with this that I accepted the package... Yes I can't do anything now, but wanted other people to get familiar with the services of Blue Dart...

(Siddharth Razdan)

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