Bloomingdale's / bloomingdale credit card services

PO Box 78008, Phoenix, AZ, United States

I spoke with Beverly whose birthday is two days before Nov. 15th. I was calling for my sister who doesn't have the time to sit on hold to pay her cards or manage them. I called in, stated "I want to pay this card in full and close it." And the response was immediately 'I'm sorry to hear you are going.' Yet, Beverly gave me such attitude, and honestly stated she was following a policy that I can't manage the account although I was given verbal permission and instruction to do so. I am so annoyed with her 'Black Attitude.' Such an upsetting experience. Now, because if this, Because of the abuse and disrespect we get from such individuals who "reign" their tiny amount of responsibility over others, such "power" they have, to tell me that I can't close the account. I didn't end up paying, and now my sister has to take time in her already hectic day to take care of this, when I should have been able to just pay and close the card at once via the phone. This is so frustrating, and I am sure I'm not the only person who has dealt with such store-card abuse; it'll be something they'll have to straighten out, or they'll just suffer during the next tiny market dip. Someone please site where in the cardholder policy cardholders are subject to being the only entity able to close and pay off a card?' -Sophia 12/11/2015 10:00AM

Dec 11, 2015

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