Best Buy / shipping and delivery

Minneapolis, MN, United States
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Can't say anything bad about their customer service, I believe they did their best, but this company has to think what to do with their shipping and delivery service because they are awful.
The problem is that the item I ordered wasn't shipped and the most interesting part of this is that there was no reason for not shipping it. It was in stock, it was in their warehouse and never was on back order. Customer service tried to improve this situation, but not even they could do anything for me, but it wasn't their fault.
I don't know who it depends on, but come on, guys, how many packages you have there ready for shipping? Do it and stop torturing your customers. It's not good neither for you or for us. What's the point of this nonsense?

Dec 22, 2017

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