Best Buy / not picking up return
Purchased a "Frigidaire - 38-Bottle Wine Cooler - Stainless steel" last month.
It was completely damaged, a corner dented in, considering how strong this fridge is, I imagine it was quite a hit.
I asked for a new one to replace that one. This one was even MORE damaged.
I asked to be able to return it, they picked up the first one easily. The second one, they've never tried to pick up. I call them and they say they will send someone over to pick it up ASAP (UPS or Fedex) and no one comes, no one calls, nothing.
More Best Buy Complaints & Reviews
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- Best Buy Canada - customer service (or lack there of) 
- Best Buy - will not answer their phone! 
- Best Buy - issues at the store on multiple levels
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- Best Buy - poor customer service.