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Best Buy / not picking up return

1 Los Angeles, CA, United States
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Purchased a "Frigidaire - 38-Bottle Wine Cooler - Stainless steel" last month.

It was completely damaged, a corner dented in, considering how strong this fridge is, I imagine it was quite a hit.

I asked for a new one to replace that one. This one was even MORE damaged.

I asked to be able to return it, they picked up the first one easily. The second one, they've never tried to pick up. I call them and they say they will send someone over to pick it up ASAP (UPS or Fedex) and no one comes, no one calls, nothing.

Mz
Sep 15, 2018

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