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Bel Furniture / Poor customer service

Houston, United States

I purchased a queen size bed on sale for $148.00 (regular price was more than $350). I picked the bed up and when I open the box, I discovered that there were no assembly instructions. I contacted Bel Furniture's customer service department and after speaking to several people I was advised that this particular bed did not come with instructions. I asked if they would have assembled the bed if I had paid the $75 delivery charge and was told "yes" so there must be some kind of assembly instructions available. DON'T PURCHASE THIS BED!!! This was the first and last time I will shop here.

Do
Jul 01, 2014

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