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Bath & Body Works Direct / lotion bath gel

1 17600 Collier Ave, Lake Elsinore, CA, United States
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Purchased buy 3 get 4 free with $10 coupon and store refused to honor promotion. I was given some double talk about old labels versus new labels; the old labels (which were in the area designated for the sale) were not part of the promotion. My daughter and I just returned our products. Receipt numbers [protected] and [protected]. Steph "helped" us today. Her customer service was like sweet doodoo. Bath and Body, we are terribly disappointed in your inability to honor your word. The coupon didn't mention old labels and new labels. We purchased products in the area designated in the store for the promotion under the direction of a store employee.

Bath & Body Works Direct
Bath & Body Works Direct

Dec 16, 2018

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