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Bank Of The Philippine Islands [BPI] / customer service

Makati, Philippines
Contact information:

Customer Service is not replying on emails.
Even BPI MS reply takes a few days. As if they dont like to have a sale. The company should set scorecards and metrics for the agents turnaround time on replying to emails. I am located outside of the country and totally relying on emails as form of communication on this bank, and consistently receiving poor customer service.

Ca
Oct 15, 2018

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