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Bank Of America Corporation / banking and customer service

1 Redding, California, CA, United States

My expert has been nothing but horrible for myself to the 0oint I switched banks. Now their ripping off my friend who is a disabled, veteran and senior citizen. The repeatedly fail to send text alerts, then move money for .10 cents charging him 12 dollars and some odd cents for moving money. This in turn puts him in over draft position so then there's those fees. I've made so many complaints that I've got their number saved in m phone. Now yesterday I found out they didn't pay a payment that was important. They said to reorder it as soon as I deposited more money for additional fees and then they recharge him twice. So now he's overdrawn again. Mind you we were told that the previous fees wouldn't go through and low in behold it did.

Apr 22, 2017

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