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Banggood / my order was cancelled

Review updated:

This was my first experience with Banggood and it was a total disaster! I wasted my time and finally made an order. Few hours later I received a message from them saying my order was cancelled! I immediately contacted customer service and they told that my order was cancelled because I did not register a PayPal account. I told them that there were two options when placing an order and I choosed to pay with my debit card. I did receive my money back but I was super disappointed because I really wanted those things!

De
Mar 10, 2016
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Comments

  • Gu
      Jan 15, 2017

    Why cancel orders without confirmation at first, what's wrong with my payment? when I've done via credit tranfers

    0 Votes
  • Ma
      Jan 14, 2019

    Banggood cancelled my order without notification that it had been cancelled. I had to go into my order status to find out it was cancelled. I really wanted what I had ordered. I chatted with C/S and he told me my order had been cancelled due to system error. He stated I would get a refund and to just place the order once again. I was my first order and I was hesitant to order from Banggood. I will NOT be purchasing from them again as this was their first impression they left me with.

    -MP

    +1 Votes

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