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This was my first experience with Banggood and it was a total disaster! I wasted my time and finally made an order. Few hours later I received a message from them saying my order was cancelled! I immediately contacted customer service and they told that my order was cancelled because I did not register a PayPal account. I told them that there were two options when placing an order and I choosed to pay with my debit card. I did receive my money back but I was super disappointed because I really wanted those things!
I bough a cordless drill twice and my was canceled due to no logistics company being available to ship... It's all a hoax
I tried four times to order a tablet and each time my order was cancelled I pay by pay pal so that should not have been an issue. I have purchased tablets etc before with no problems.
Banggood cancelled my order without notification that it had been cancelled. I had to go into my order status to find out it was cancelled. I really wanted what I had ordered. I chatted with C/S and he told me my order had been cancelled due to system error. He stated I would get a refund and to just place the order once again. I was my first order and I was hesitant to order from Banggood. I will NOT be purchasing from them again as this was their first impression they left me with.
-MP
Why cancel orders without confirmation at first, what's wrong with my payment? when I've done via credit tranfers