I agree thatBanfields is a successful business. A qualified, caring pet hospital? Hardly. I suspect the vets such as "doctor Patti", are friendly enough but really not quite sure how to diagnose a problem. There seems to be a standardized routine of expensive lab work w hen clearly at times symptoms suggest something different, like an xray. I say business, because it is impersonal and if you want your animal to get the best care, take it to a vet who w ill manage his/her care..;not treat him/her like part of an hmo.
I took Buddy in to Pet Smart Millbury in November with what I suspected had been an episode from cardiomyopathty. Blood tests done...antibiotic...$300.+.
Now, May, I take him back in for not eating and looking like he's giving up on living. They want to take more blood tests. They are very concerned about telling me how much it will cost; more so than listening to me as to if those tests will tell us anything. I was sent home saying he has "some sort of infection". I was given a script for food "no cat can resist".
Two days later I call to say he's not eating anything. He's failing. I think he needs to be seen and probably euthanized. Very politely I'm told the first available appointment is 6 days from now. I can come in and wait, but be prepared to wait all day.
I called someone else's vet...who is coming in on Sunday morning to see Buddy for me.
I don't want a money-hungry business as a vet. I want a caring, knowledgeable doctor.