Banfield Animal Hospital / wellness plan scam!
In January of 2006 I took one of my dogs to Banfield to have a review of treatment to remove a growth over his eye. Before any conversation really took place I was being told about a wellness plan. After some quick review I agreed to sign up. To keep this brief, I had the work done on my dog and according to Banfield's arbitrary fee schedule I saved a bundle.
Sadly, the dog died about 2 months later. It took me a bit to get the ###s at Banfield to agree to cancel. Well, surprise they didn't really cancel the damn plan. After I caught them still charging me they apologized and assured me that all would be taken care of. Surprise it was not. I eventually had to change my account number to stop them from continuing to steal from me. Now these sons of ### are taking me to collections for not fulfilling my contract.
I'll be damned if I pay the ### another penny. I've filed a complaint with the BBB; I imagine that will go nowhere too. Next step is to send the local consumer reporter to see them.
Stay away from these thieves. They are not worth the effort.
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