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Backpagead not going up

I have emailed customer service OVER 6 times about paying for ads that never go up and/or ads being removed when there's absolutely nothing that violates the terms within an ad. I recently spent $20 in ONE day on ads that never went live and have yet to get a refund, let alone a response to my emails. This is ridiculous. How many times do i need to complain before something is done?!

An
May 08, 2017

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