SUBMIT A COMPLAINT

[Resolved] Avast Softwareinternet security

I purchased a new laptop in November 2016 and received 6 month free Internet security I purchased clean up and then on 27th April 2017 I purchased 2 year subscription to Internet security as soon ands his was and scripted I lost all use of my laptop lost Google, access to Windows and had to take my laptop to the shop to be looked and I was charged to have my laptop fix and I was told this problem was down to having Avast installed I would like to put forward andscrivatedt formal complaint and I would like a refund of the £39.99 I paid only 12 days ago. I have no other contact email or address to forward this complaint to the manager!!

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Avast Software Customer Care's Response · May 11, 2017

    You should contact Avast directly at https://support.avast.com/support/ .

    They are willing to help you regarding this matter.

Cl
May 10, 2017

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