SUBMIT A COMPLAINT

[Resolved] Avastmoney deduction

Sir,
Money is deducted from my account while buying online antivirus but antivirus key is not given.
7 days passed since money deduction but i have not received my money back. Money deducted on 10.01.2017.
pl help to recover the money. tried a lot to contact avast but not received any response till now.

money deduction detail given below:

10-Jan-2017 (10-Jan-2017) TO TRANSFER
INB Net Distribution Services CCAEA1AAK997IGAAPBTEQ2 1, 698.00

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Avast Software Customer Care's Response, Jan 27, 2017

    You made a typo in your email address so you did not receive your confirmation email.

    Please check your inbox for this email or contact Avast directly at www.avast.com/support

Vi
Jan 17, 2017

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