Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Autozone / sold used parts

100% 3
Contact information:
I quit AutoZone--I was a mgr for 6 yrs----they sell used parts as new----wake up consumers!! They are thieves--also--they cut hours and threaten termination if mgrs and employees do not upsell you--you the customer----used parts as new--wake up people!! Plus the free testing?? A lot of times the machinery is not working at all----so you will get un true results----they will lie to you to sell you parts!!! Just ask any mechanic----think twice before you buy--truly----also when you ask for a dist mgr # to call?? They will hesitate to give it to you


Sort by: UpDate | Rating
D  13th of Aug, 2009 by 
Agree Disagree -1 Votes
You Were FIRED!!! you were not a good manager is my guess. fling below the radar, keeping sales down. In any business you up sell. you got bonuses for putting more money on the bottom line. Retail is sales, and used parts, you were not paying attention of what your employees were doing. they were returning parts with out checking them. I'm glad I never went to your store when you were a store manager.
A  7th of Aug, 2010 by 
Agree Disagree 0 Votes
The OP is right about Autozone selling used parts as new. Customers will return things that they have installed on their vehicles and all they do is put it back in the box and reshelf it.Then resell it as a new product. Ive had this happen to me before. They are a very greedy company.
N  12th of Sep, 2010 by 
Agree Disagree 0 Votes
@business man? (yeah right)

Hey...you don't know his detailed life story of employment with AZ do you? I'm telling you right now "business man" i used to work for AZ for 7 effin' years!...THERE IS NO WAY IN ANY SHAPE OR FORM OF GETTING BONUSES FOR SELLING CRAPPY RE-MANUFACTERED AUTO PARTS! AZ doesn't give extra money to its employees simply for doing what they tell you to do as a job! Yeah..Retail is sales and AZ isn't going to give anyone a bonus for selling their parts...NO ONE! It doesn't work that way with this Sh**ty company! Maybe for a store manager after a year or more of service you might possibly get a little bonus...but then they take a big, fat wet bite out of it for taxes and who knows what else?! Bonus?...yeah more like a freakin' Boner right up the [censor]!

Post your Comment

AutoZone Logo AutoZone
Customer Service
123 South Front Street
United States - 38103
+1 901 495 6500
+1 901 495 8300
View Full Information

Reply to