AutoAnything / Lack of response

United States

I ordered floor mats on a Saturday (10th), the following Thursday (14th) I checked on the status and discovered that the mats had not been processed yet (they promptly took my money though). I emailed them and again got not reply. I sent them another email today (19th) to ask why they did not reply to the first contact? They did finally contact me to say the mats had shipped. Sorry for the delay in response is all I got, no reason it took nine days to process and respond to the order.

May 19, 2015

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