ATT Yellowpages.com / False advertising
ATT solicted my company for a website with a banner ad guaranteed to get 60 clicks a month and put me on yellowpages.com and other search engines . After 3 months of trying to get in touch with their web designer, the sales representative, OR the sales representatives manager, none of my phone calls were ever returned, I received a contract and my credit card was billed. I called customer service and they found no record . I sent their information back, registered mail, with a letter stating that their "no service" was cause for my not signing any contract with them. Instead of responding to my letter they put up a banner ad with incorrect information about my business causing me financial harm 4 months after I was solicted and 2 months after they received my cancellation letter. I have called them many times trying to get them to stop advertising my business and they state there is nothing they can do. Customer service is smug and inconsiderate. I have had customer service representative tell me there is nothing they can do because it has been billed to my credit card and I voiced verified the information. I had one representative from the Riverside, CA office hang up on me. If you are thinking about advertising with ATT YELLOWPAGES - STOP NOW - THEY DON'T PERFORM WHAT THEY PROMISE AND THEY TREAT YOU AS THE ENEMY!!
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