The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Armstrong / Laminate Flooring Very uneven edges

1 Rosenberg, TX, United States

In 2014, we had all of our carpet removed and Armstrong laminate flooring installed. In a few months, we noticed that some of the edges at the seams were coming up or moving excessively when walked on. One corner was sticking up so high it snagged my sock when I walked across it. You could visually see the difference in height at the seam. We had also noticed other differences in thicknesses of the boards. The installer came out and redid the most problematic parts but then it was about 75% worse than it was before. Now, more boards in all of the original installation are having issues. They are supposed to be replacing the floor with the "new and improved design" but I am not holding my breath. We paid $11K for the whole installation and flooring materials and I certainly thought we were getting a good product. Evidently not.

May 12, 2016

Post your comment