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Applebees / poor service, theft

1 Grand Prairie, TX, United States Review updated:

I ate at applebees and the service was poor, food was poor and I felt rushed to eat and vacate the table. I paid with my bank card and to my surprise and complete anger — applebees overcharged my card. When I took my precious time and energy — not to mention my gas money — to drive back there and speak to the manager; he acted like an idiot and down played the whole thing as if it was a great joke that applebees stole from me. What poor customer service. There are too many other really good places to eat with great customer service!!

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Comments

  • Le
      9th of May, 2008
    0 Votes

    I'd try to avoid paying with your bank card. Credit cards can always reverse the charges if there is an error and the merchant is uncooperative; Debit/Bank cards don't have this ability. The money comes directly out of your account.

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