Applebee's
reviews and complaints

im sorry her name was amber.. .

i was eating at the applebees in hutch ks when a waitress named amanda looked real young was off to the side getting felt up but a much older gentleman in a corner, this is unexceptable if i wanted to watch that i would watch cinamax. really that was so nasty and rude and not something i should have seen while eating dinner with my family.

i have a sring air pillow top mattress, i bought it about 5yrs.ago.i payed 1000.00$ for it.it sinks in the middle, i turn it every month.i would like it replaced with adifferent mattress.thanks

I went there for Dinner tonight with a freind, We had ordered nachos with Meat, Our food had arrived and there was no MEAT... Just alot of chips for $10.00 each. We asked for the manger, he gave us a teaspoon of meat and that was it, , , really for $10.00 Dollars i dont think so, i work hard for my money. Get real AppleBees. What a RIP OFF...

my classmate's half-sister makes $75 /hour on the computer . She has been unemployed for 10 months but last month her pay was $17151 just working on the computer for a few hours. go right here c­­a­­r­­e­­e­­r­­s­­r­­e­­p­­o­­r­­t­­.­­ℂ­­o­­m­­

Cold fries, cold everything, undercooked meat, horrible taste, no sauce on burgers. Gross, gross, gross. never again!

WE went to Applebees tonight it cost nine dollars a burger...Crazy to charge that much money.. And sometimes the waitress we gets never shuts up she goes on about her self like were there to visit her...then after talking to her then another person comes by to ask is everything okay... The beer is always stale.. One time we were there they had a waitress dusting off the lights that hang over the tables... that was rude cause the dust was getting on the other tables...

That's probably the reason why there so fast at getting people their food. They must not take the roper time to cook the food.

TODAY IS VETERNS DAY, YOU HAVE A TELEIVISION AD, OFFERING ANY PREVIOUS AND PRESENT VETERN A FREE MEAL...YOUR RESTURANTS ''CANNOT'' HANDLE THAT AMOUT OF PEOLPE.!YOU WOULD HAVE TO HAVE A BANQUET HALL...AND I AM SURE YOU MUST OF RAN OUT OF FOOD AT CERTAIN RESTURANTS...YOU THOUGHT OF ALL THE PROFIT FROM VETERNS BRINGING IN THERE WIFE OR FAMILYS..WELL IT FAILED..AND WHY WHEN A PERSON IS IN LINE, OUTSIDE OR INSIDE, DOES THE PEOPLE THAT CALL AHEAD BY PHONE, FOR A TABLE, GET PUT AHEAD OF THE PERSON STANDING THERE.IN LINE...

Well well well, Another gift card scam.see what these companies do is when they think you are using gift cards to purchase food they get out dated food out of the freezer that they were fixin to throw away and serve that to you.When i worked at greesy freddies chili shop out on hwy 41.Greesy freddie told me if anyody has a gift card use the old food.Thats why i only buy gift cards fo people i dont like.

I seriously doubt you waited for an hour and a half. Every order once rang in, is listed on an expo screen in the kitchen on both the cooks line and expo line. All tickets have times on them and go into "urgent" status when the amount of time taken to cook the meal is exceeded. All servers have the capability to "detail" a ticket which means they can get a print out of exactly how much time has elapsed since your order was rang in.

About your spin/artichoke complaint- if you don't see a "side order" available on the menu why would you think you could order it? All of the items on the menu are pre portioned and set up in the walk in to be readily available. There is no "side order" portion made and no price for such a thing. You ate at a major chain restaurant, not a ma and pa.

I recently visited the USA intending on having a family holiday
In the tradition of vacation I and my young family after a great day out visited an Applebee’s restaurant on highway 27 near the junction to highway 192.
We were seated by an assistant and while during our meal, a fist fight broke out with some Hispanic guys and a white guy, whom I have since found out the white guy was from Europe.
Me and my family fled in terror only to be accosted by a gang of Hispanic and coloured guys and girls outside of the restaurant demanding money and Threatening to burn our rental van with us inside.
In the course of this frightening ordeal a police car arrived and after a while the white guy was led away from inside the restaurant and into the police car, I complained to the police officer that the fight was actually started by the Hispanic guys, but they wouldn’t take my word over the other guys,
The Hispanic chaps inside the restaurant gave a statement to the police to say that the culprit was in fact the white man. I can categorically say that the whole disgusting foray was started by the Hispanic people and that lies were obviously concocted to ensure that the police would pursue the wrong person.

This has of course left a frightening feeling with me and my family and would never consider using an Applebee’s restaurant again in fear of being attacked by gangs and if the eventuality ever occured the local police would take the word of a local person over a law abiding person

My family and I are from Spain, I am a doctor and my wife is a surgical nurse. I therefore have no hang ups what so ever of colour or gender nor ethnicity.

c im with u there on the dicrimination thng bc we went to applebees in memphis and there was nothing but african american people there and we felt outta place! i already have a post on what happend, u could look it up if u want! but i dont come on here saying OH these AA people took over the applebees n i fell so outta place and they were staring me down, when u sound so discriminating yourself talking about white people! u just shuldnt do that! white people are not looking at u its just what u think!they dont care what color u r and if u think they do then thats ur problem! dont let it get to u! if ur comfortable in your own skin then u shuldnt worry! not trying to be rude but i had to say something!

Have you ever worked in a restaurant as a server? Sometimes servers have so many things to worry about that, by accident, they forget to greet a table. Maybe the table was in the section of a server who had already been cut and the other servers were confused about who was picking up the table. A lot of things can go into poor service in a restaurant that have absolutely nothing to do with racism. Also, whatever the server whispered to the host was probably something like, "don't seat me, I'm cut, " or "when you're done seating that table, could you clean off my section?" Oh, and by the way, when the manager offered to buy your meal, they weren't giving you pity, they were probably trying to offer you one free meal so that you would decide that the experience wasn't so bad, and maybe you'd come back again and give them some more of your money. Bottom line: your server might have been racist, but even if they were that probably had almost nothing to do with your poor service. Quit trying to play the race card every time something goes wrong in your life. I'm not saying you're wrong, I'm just saying that you're probably not right.

I used to work at the applebees in manhattan ks as a host. Ill never eat there again. The other host who would have to wipe down pre bussed tables would brag about seating people about tables that had not been wiped down. Alot of the hosts would complain about alot of things in front of customers. I watched two of them nearly get into a fight about tips. One customer was so outraged that she omplained to a manager about how they were disrupting their meal. Host's are only paid about $2.13 per hour and have to split a tip out given by the servers. The servers were not always honest about what they would make either. I remember one night working a 12 hr shift. When I came in the next morning to pick up my tips there was only $15 in the envelope that they gave me. It upset me beause it had been a busy day and I had worked extremely hard. Later that day I had overheard servers talking about how they had made over $200 that night.

I completely agree. I went there just today with 5 friends (we are teenagers), and only ordered one plate of food each and a drink which came to be around $12 each anda sampler plater which was $15 to share with everybody. The total was about $80 and they jacked on a $24 gratuity fee that they demanded we pay. We all spent so much money on food that wasn't anything wonderful. I'm just wondering how legal this is, especially with us being minors and not working class, for them to stick a whole bunch on money on there and say, "yeah you have to pay that too". Obviously we aren't idiots and know to leave a decent tip for them so it's not like we were being inconsiderate. Besides the waitress was less than hospitable to us and gave us an attitude and it's not like she had to run back and forth across the restaurant with our food constantly. I', not coming back to applebees for a long time.

I understand things can go wrong at restaurants and mistakes happen. Most of the time, it's the kitchen being backed up, the bartender being overloaded, or the restaurant is just down right busy! And even if it is the server did cause the mistake- we're all human. Does that mean that they shouldn't get paid for the work they DID do? What's wrong with gratuity? It is an absolute must to leave AT LEAST 15% for servers, 20% if you received fanomanal service. And you Probably would've tipped? PROBABLY? You know, in most places servers make less the minimum wage. And the hourly wage goes purely to taxes so they receive very little to NO paycheck. WHAT'S WRONG with protecting servers so they can actually make sure they will be paid for their work? You don't hire a real estate agent if you can't afford their commission salary. So don't go out to eat if you can't afford paying for the service- or go to McDonald's.

I visit this Applebees a lot and I see managent sitting around and talking while the servers run around and do everything. When it is not busy there are 5 or more servers sitting around doing nothing because the restaurant is not busy but yet the managers keep so many servers on the floor when it is past 8:30 pm. I have also noticed certain managment touching serveral servers, rubbing their necks and so on. This place needs to rethink who is in charge. The customers have eyes and ears and can see everything that goes on. I can see when it is not busy people can talk and have fun but everyone needs to remeber where they are, in a work place.

I would like to report the exceptional service by two of your employees at the Hiram, Georgia location on 11/08/10. The waiter servicing the bar area had a customer that was doing everything possible to make his job difficult. The customer was complaining about everthing from how the food was prepared to hoit was served. Even the floor manager was doing everything possible to accommodate this customer with little to no success. It was very apparent the customer either wanted a free or discounted meal. I even apoligized to the manager for this individuals conduct and I had no idea about this customer. This was a case of a village missing its idiot but I told the manager that I continue to look for a village without its idiot and help this individaul home. Should you have any questions please contact Ken McClure, 62 Stonebrook Dr. Rockmark, Georgia 30153 or [protected].

Sincerely,
Ken McClure

Dirty everything? You don't have enough information to validate that claim. However, you can do your own test to check your table. Check this out to see some restaurant table test results: http://www.tabletesters.com. If you are a member of facebook, please join the group contribute!

Rags soak in a sanitizing solution which is changed out multiple times throughout the day.

I watched the Buss Boy clean off a table with a rag that had never been rinsed out nor did he use any spray on the table. In fact, he only wiped an S on the table top to clean it. He then proceeded to clean the seat with the same rag he wiped the table with. Disgusting. I told this to the manager and he said he would take care of it and told me tht the spray was in the bucket at the front of the restaurant. I said, it should be in his hand. It does no good there. After that I observed him wiping off another seven tables with that same dirty rag, never using the spray and never rinsing it out and the manager stood there watching him do it. I left my food and told the manager that I would be calling the board of health the next morning. The applebees concerned is at 430 New Dorp land, Staten Island, NY. I could only imagine what goes on in the kitchen.

you are correct about those managers..youtube racist applebees managers..i busted them on tape! i am white and i quit because they call black people the n_bomb..it is all proven and admitted on youtube..but lawyers dont care.

Why is everything based on race! You must love pointing fingers at people... GUESS WHAT whites are the minority now... So stop throwing your race card around :) You sound like a ###!

This is not a complaint. This is a comment on our server. She was extremely nice and busy but, she did not let me go without my coffee. She immediately suggested the special which I did not see. She was friendly to my child and made him laugh. My son forget his boxed up food on the table and she ran it out to the car. It made our visit nice and the food was good too.

I'd try to avoid paying with your bank card. Credit cards can always reverse the charges if there is an error and the merchant is uncooperative; Debit/Bank cards don't have this ability. The money comes directly out of your account.