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lost phone
Dear Sir/Madam
Please find the IMEI No. of Apple I-Phone 3GS
Colour: White
IMEI No. [protected]
I have lost my phone near Convention Centre, Indira Gandhi National Open University, Maidan Garhi, New Delhi - 110068.
Mobile No. : +91-[protected]
Service Provider : Airtel, Chennai Region
Please help me trace this phone.
My Contact No. [protected]
Thanks and Regards
Abhishek Kumar Ramani
customer service policy, customer care, customer relations
This company has no concern for it's customers at all. Their products and services, while innovative, are offered at ridiculous prices and made by the lowest bidding manufactures with the lowest quality of materials and software.
Furthermore, their products rarely, if ever, offer any options for the customer in terms of service, usage, or repair.
Despite several cases of misadvertising and manufactured defects, this company continues to boast that it's products are top-of-the-line, flawless inventions of divine inspiration when in fact they are stamping on consumer rights and suppressing third-party competition.
If this isn't a scam I don't know what is.
The complaint has been investigated and resolved to the customer’s satisfaction.
msleading ads
I have complained via voice message to East Coast Mac at [protected] and also email to [protected]@gmail.com
Also filed a complaint at www.peopleclaim.com, see attachment.
Here is copy from Amazon.com
Thanks for your order, Sumana Murthy!
Want to manage your order online?
If you need to check the status of your order or make changes, please visit our home page at Amazon.com and click on Your Account at the top of any page.
Purchasing Information:
E-mail Address: [protected]@yahoo.com
Billing Address:
Sumana Murthy
6 Hillcrest Court
Old Tappan, NJ 07675
United States
Shipping Address:
Sumana Murthy
6 Hillcrest Court
Old Tappan, NJ 07675
United States
Order Grand Total: $858.94
Get the Amazon.com Rewards Visa Card and earn 3% rewards on your Amazon.com orders.
Order Summary:
Shipping Details : East Coast Macs
Order #: [protected]
Shipping Method: Standard Shipping
Shipping Preference: Group my items into as few shipments as possible
Subtotal of Items: $849.95
Shipping & Handling: $8.99
------
Total for this Order: $858.94
Delivery estimate: October 27, 2010 - November 12, 2010
Shipping estimate for these items: October 21, 2010 - October 22, 2010
1 "Apple MacBook MC516LL/A 13.3-Inch Laptop"
Personal Computers; $849.95
Sold by: East Coast Macs
The complaint has been investigated and resolved to the customer’s satisfaction.
online fraud
Product/Service :
All brand Telecom & Computer Product: Apple iPhone, HTC, BB, Samsung, Sony Erricson
Address : 2 unverified
1. Shanghai city No. 256 Pudong South Road, Huaxia Bank Building, Room [protected]
Zip Code: 200120
2. 6 Building 1701# licheng district putian city 351100 fujian province china
Country:
China
Contact Name :
full name: shun xing zheng
Known as: Ms Meggi
Boss' name: shun wang (unverified)
Contact's E-Mail :
shun.[protected]@hotmail.com
Contact's Number :
+0086-158-[protected]
How Much Lost :
USD 325
Method of Payment :
Western Union
Is the Scammer still trading :
Yes
Details :
I ordered an Apple MacBook(MC516CH/A) but I never received it. They claimed it was lost by the delivery service EMS but I never even received confirmation of shipment. About two weeks after payment, I received a few tracking numbers but they were all invalid. I demanded answers and a refund but they didn't want ot hear any of it. They wanted me to buy more of the same item for me to get my first order.
I contacted western union about it but they said that they could not do anything.
I wanted to contact the Shanghai police but I couldn't succeed. They have a website but most of it is in chinese so my plan failed.
I was hoping that someone could help me
The complaint has been investigated and resolved to the customer’s satisfaction.
horendous repair service from apple for an ipod
I sent my ipod in for repairs under warranty as the dock was not working. I clearly stated that the docking station was the issue and included all componenets in the return. Apple took about 4 weeks to respond after which they returned the ipod in EXACTLY the same condition that it went in - ie. the dock was still not working! I sent it back in - which is a 45 minute drive for me - and after about 2 weeks was told that I have to pay for the repairs. I originally handed the ipod in on 7 August and it is now mid October. I am upset as they have not indicated any wish to compensate me for the time wasted. I have lodged a complaint with Mfundo at the call centre and a week later am still waiting on a response. I am furious about it and ready to go to the papers.
I had a similar issue with my laptop. Everyone knows about what happened. (My family and friends). I feel apple doesn't care if they lose a customer, due to poor customer service. In fact, the two serice reps who helped me, one being a manager, were arrogant, rude, condesending, and combative. I am so irritated.
i-tunes gift card
I purchased an i-tune gift card at a grocery store in town. I scratched off the label, as instructed gently using a coin, and 2 of the letters/numbers were unreadable. So I contacted Apple and they said I had to fill out forms for a refund and send it in. I said there is a card number on the back. Isn't there a way to pull up the code? They really need better ways to have the code printed on the back of the card. Too many people have had the same problem and they know you are not going to take the time to fill out forms to mail in for a refund. FOR THE LOVE OF GOD, fix your code listings on the back of your cards!
The complaint has been investigated and resolved to the customer’s satisfaction.
my computer won't power up
I was having trouble powering my iMAC up. I looked on the net and found justanswer.com.
I put my card and personal info into the website. At this point I had neither written about my problem or spoken to anyone about it.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm which I wanted an answer.But I then checked my bank account and $48 had been taken out. Again, this money went out before I had any contact with sn
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud and scam
We purchased as $699 US crappy ipad equipment, it blocks, halts, overheats, and flashes whenever it wants, we have tried to use it for days but it is only unreliable, it does not connect properly, is blinks on and on, until we just had enough. So we went to Aventura mall where it was purchased for some form of support or even a simple refund on this crappy item. But we were surprised, by this band of robbers, this organized crime company, that instead of serving us properly, to offer some form of solution, to even see the multiple problems of the thing, they simply made us wait for a few minutes and then we realized it was because they called the police on us to escort us out of the premises. We even filed a report against the attendant named KELLY.
The serial on the ipad is:
GB019AQ7A90 model A1337
[protected]
Then you may think apple would care, but no, we called public relations of apple, some person named "CARRY" answered, she promised to correct the problem, to talk to the people at the store and provide some form of solution, but no, nothing happened for days, then we called again and she said there is nothing they can do...
So if they took our money, they gave us a piece of faulty equipment, they refuse to answer for the guarantee and the deny service, I call it a simple robbery.
DO NOT BUY ANYTHING FROM APPLE, THEY GIVE ALL KINDS OF PROBLEMS, INCOMPATIBLE TECONOLIOGY, WORST SERVICE, HIGH PRICED CHINA MADE CRAP, NO LOYALTY TO WHO EVER TRUST THEM.
I WILL GO ON, TO THE AUTHORITIES, AND TO THE MEDIA, BECAUSE REGARDLESS THIS PIECE OF CRAP THEY CALL IPAD.
APPLE STORE WHICH BELONGS TO APPLE INC. CAUSE ME AND MY HUSBAND (75YR OLD) TO BE ESCORTED BY THE POLICE, SO THEY WILL BE CALLED BY OUR LAWYER SOON, AND WE WILL SHOW EVERYBODY THE SCAM BEHIND THIS "GARAGE" COMPANY NAMED APPLE.
Apple's Snow Leopard operating system upgrade is offered at $29.95, but will be included with all new purchases. Those who purchased after 6/8/09, the date the upgrade was announced, may receive a discount of $20.00 on this upgrade. Having purchased a new IMAC on 6/6/09 I believed the discount should be extended. After speaking with numerous customer service reps I was told there was nothing that could be done. In contrast, when Windows upgrades their operating system you can upgrade free. This complaint is a matter of principle, the shortsightedness of Apple's supposed 'customer friendly' reputation does not extend to satisfying customers over simple matters such as this. I am frustrated, upset, and will now continue to let all who want to hear how poor this company's attitude is to their customers.
I loved Apple...until now. I have had my iPhone and ipod both for about a year. I noticed the other day that the white charging cord that comes with each device had a defect. The rubber which encases the cord's electrical wire was tearing and seperating from the USB plug on one cord and the plug that is inserted into the Apple device on the other cord. The bare wire is exposed! I called Apple and told that it was not an fire hazard. Yeah right! They told me to go to the local Apple Store to exchange it. I went to the Apple store and they told me that they would order me a new cord and that it would take a few weeks! Although they had a display of 30 cords in the store, they couldn't give me one because they were "sellable". What does that mean? If I took a gallon of milk back to the store because it was sour, would it be acceptable to turn the customer away and say that they would call me when they had received more milk in when there was a whole friggin' case of it in the store?!?! The charging plugs are a clear product design defect that should be addressed. The customers who have experienced this issue should not be given the run around and should get a replacement IMMEDIATELY. Why risk the exposure and bad press if one of these cords starts a fire or causes a death? I was going to buy a Mac Book Pro computer...now I'm going to have to reconsider!
Yesterday I changed my AT&T plan from pre-paid to post-paid because Apple store in Pentagon City Mall told me we have "iPhone 4s" available for you as AT&T upgrade. But when I went back there they said me you should reserve it for tomorrow. So I did it and today I went there again to pickup my iPhone, but they said me we need your ID. I gave them my foreign passport and my Green Card, but they don't accept those documents as proof! They said we need your ID of driving license. So I want complaint about this policy of Apple Inc. that cause I lost money (because my prepaid charge was able till 11/27/2011 but because Apple store wrong answer I lost about $33). And 3 weeks delay to receive my iPhone.
iphone 4 is non-serviceable
As a 20 year avid Mac user and technician, it really pains me to write this- especially since I know the motives behind the iPhone 4's design... INTRO: I CANNOT RECOMMEND THE IPHONE 4 In a nutshell: The iPhone 4 is non-serviceable. The iPhone 4 is strategically designed with the intent that if you damage the device, it will be economically practical to...
appalling service
iStudio staff are rude, avoid anyone with a problem and then try and avoid making replacements under the Apple warranty schemes.
They lie about warranty issues in the hope that you will buy a replacement.
I have just had to stage a 'sit in' to get my three month old magsafe adaptor replaced after it failed and was tested by iStudio and found to be faulty.
I was advised that it would have to be repaired then replaced in a week then a few days. I was offered an old one as a replacement and finally after I refused to sign a very dubious document or to leave the store I was given a straight replacement which they should have done in the first place.
I guess they thought I was a rich foreigner so would just buy a new one. WRONG!
They have a great scam. They outsource the service and warranty to a separate provider and then they can offload all problems on the spot. Sorry iStudio but you don't get out of it that easily.
They should be reported to the authorities in Singapore as operating a scam.
the iStudio in Siam Paragon sucks, they are rude and refuse to listen to the problems of costumers. They don't even make an afford to listen to our problems.
undelivered macbook
I bought an Apple Macbook Pro Laptop online. And sent it to a friend who lives in USA. Apple sent the lap top with Fedex, and Fedex delivered the product to the security guy at the address. He never received the lap top.
From the building's security cameras it could be seen that Fedex did not deliver the package, but received a signature from the security guy. (They delivered some more packages but received one electronic signature for all of them) Probably the security guy did not count the boxes.
Fedex has a signature. The security guy doesn't claim delivering the package to the apartment.
In the end I paid for the Lap Top and I never received it.
I spent hours of time talking to all those people from Apple, Fedex, Security guy and the property management. I went to police.(I was there back then) I wrote to BBB. I did everything I could do.
First of all Fedex was not my choice, It was Apple's. Fedex delivered the box to the security person, not the name and address. Although the name at the delivery address was at home. The security guy says he doesn't remember receiving the package.
I blame Apple for working with a parcel firm that delivers packages to other people instead of delivering it to the person at the address. I paid Apple. I want my money back.
charged $199.00 for simple glass change
My first Iphone. I have 5 lines on the account and was going to get iphones on all 5. Until now. The glass was cracked and other than that the phone worked fine. Nothing else was wrong, just the glass. The guy replaced the little piece of glass in 2 minutes and charged me $199.00. That's right folks $199.00. I found out later that's what you charge, regardless. So the next time I want to be screwed, I'll know where to go. I am going to post this on all feedback sights so maybe somebody else won't get screwed. I already called ATT and told them. I also have a company account with ATT.
The complaint has been investigated and resolved to the customer’s satisfaction.
Last year Apple generated over $16billion in revenue and despite having more stores per square foot than Tiffany's pay their employees only $11.91 compared to Tiffany employees at $15.60. Apple employees simply aren't getting their fair share of the profits despite such high expectations and their consistent efforts in exceeding goals. Are you employed at one of the Apple stores? Fed up with low wages and a lack of respect? Do you know your rights as a retail worker? If you are having difficulties at work or need help to advance in your career contact the RETAIL ACTION PROJECT now for FREE ADVICE AND WORKSHOPS on the retail industry at info@theretailactionproject.org, 646.490.5925 or visit our website www.retailactionproject.org
Hi,
FOUR days ago, I was trying to make a in-app purchase with my Apple iPad and got the message: "Purchase Could not be completed, for assistance contact iTunes Suppor at http://www.apple.com/support/itunes/ww/".
I opened a ticket at the website, as instructed. Almost a DAY later i got a response that they were looking into the matter, but it "looks like a transaction failed to process". I said it was impossible, there was enough available limit on the credit card.
But anyway, based on that feedback (AND I HAVE ALL THE E-MAILS), I bought pre-paid iTunes cards, total of US$ 300.00, and redeemed them into my account. The balance is now US$ 304.24. Then I changed the credit card option to NONE, so to be sure they would use my ALREADY paid money.
Surprise, same result. The truth is account is blocked. It was never a credit card issue.
The point is, the DAYS are passing and I got no solution so this SIMPLE matter. Total lack of respect and consideration towards the customers, that's a shame, Apple!
I have money spent on that, and I have my rights to use it! If you have a credit card, NEVER NEVER give your money to Apple to use it later. I'm sure I'll never make that mistake again.
Also, is there anyone that could give me a legal advice as what can i do now, since they're not solving the matter?
Thanks!
My iPhone 3Gs stopped working after 11 months of use. I called the apple tech support where they charge $30 to help make sure its not a simple problem. I hesitantly obliged knowing it wasnt a simple issue and figuring I wouldnt be charged when they found this to be true. Tech support has you hold down a couple buttons at the same time (which I already tried 20+ times myself.) So, they couldnt remedy the issue and I was told I would have to apply for a refund of the $30 since it was a problem w/ their product.
I told her I didnt want to apply for a refund, I just wanted her to cancel the transaction then and there. She said he would, yet the charge is still on my statement. I wish this is where my complaint ends but it’s far from over. The technician told me there were a few ways to replace the phone, most cost more money and time without a phone. I chose to go into a apple store so they could replace it for me free of charge. Of course they set an appt for you not knowing if the store even has the product on hand.
I asked if she could find out ahead of time to save me time and gas. She told me sshe could not dial out from her office and that I would have to call on my own. After spending $30 for absolutely zero help, this really pissed me off. So I took a deep breath and hung up w/ her and called the store. After a 15 minute wait on hold a representitve answered only to tell me they cant look up what products they have in stock and I’d just have to come in and hope it worked out. If they didnt they could send me to another store or order one for me.
This is the MOST ridiculous thing I have ever heard! I dont have a working vehicle at the moment and this is a HUGE inconvenience to me! Not one bit of descent customer service in the whole company. I am appalled at the success of this horrible company. Shame on them!
If you have no other electronics store you can go to and have only this one as an option, only then you should go to the Apple Store in Atlanta, GA. Please avoid this store at all costs. I expected the staff at Apple to be very friendly and calm but I was totally wrong. I expected way more than they are or can ever be. They are not at all helpful. Whenever you go to them for help they say that they are busy and give an excuse so that they can do what they. They are too busy among themselves to help anyone or answer any questions. When ever I went up to them they looked surprised and that surprised me coz that's their job that's what they are paid for to help me and you. But they have no idea what they are there for. The only time they are attentive is when a customer leaves the store. The staff is unhelpful and not friendly.
ipad was purchased sept 2017, battery will not charged when connected to charger. I'm not sure if its the battery, charger or if the ipad itself needs to be replaced. Model#M736. SN.HQ20JHADIHAAJ [protected] my e-mail address is delois_staley@yahoo.com. Thanks in advance for your assistance in correcting this problem.
Yup, it's expensive. You're asking for a piece of glass to be replaced on a device that costs $600. Yes, you may have paid less for yours due to subsidies from AT&T. But it still COSTS $400-600 somewhere along the line.
It's also APPLE.
You PAY for APPLE.
It's their store. It's their hardware. It's locked to the service of their choice (AT&T).
Did you ask what the replacement fee would be before you had it replaced?
I don't really find this complaint legitimate. If you had asked the replacement fee, were told a different amount, then charged a higher rate, I would find merit.
My advice: seek alternative cell phone solutions that aren't locked down to a single provider/manufacturer. Apple is not for you. Apple is for people that buy a special import car that only one dealer in their state sells. It's shiny, it looks cool, it performs well, but when it breaks... you gotta go back to that SAME dealer and pay his repair rates. And gauranteed, he'll overcharge for his services because he's the only one that can do it. Same with Apple.
Also, complaining to AT&T is meaningless. They are the PROVIDER OF SERVICE, not the MANUFACTURER.
COMPLAINT DISMISSED.
ouch that is a expensive piece of glass, hopefully you can get the issue resolved
non delivery by ems
An EMS parcel containing Laptop and IPod shipped from Shanghai, China was sent on 7.2.2010 through EMS vide No. EE277879334CN to my address 18-A, Old Mussoorie Road, Rajpur, Dehradun, India, 248009. However, the item is yet to be recieved by me though online tracking and queries to your customer care has revealed tat the item was duly recieved at Mumbai sorting centre and forwaded further to Delhi centre. It is from Delhi centre that the item is now not being tracked and not delivered to me. Kindly help me in getting my shipped items for which i have already paid in full. Thanks
Isaac
[protected]@yahoo.com
Details as under:
Online Tracking EE277879334CN
Your item was released from Customs(REPUBLIC OF INDIA MUMBAI PAR) at [protected]:55:00
Timing Site Status
[protected]:25:00 SHANGHAI Posting
[protected]:28:00 SHANGHAI Despatch from Sorting Center
[protected]:03:42 SHANGHAI Arrival at Sorting Center
[protected]:52:04 SHANGHAI Despatch from Sorting Center
[protected]:45:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
[protected]:55:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs
The complaint has been investigated and resolved to the customer’s satisfaction.
apple customer support
I had a rotten experience yesterday with the battery for my personal MacBook, and I think it will be my last. The computer is less than a year old and turns itself off when the battery power drops to 66%. The "genius bar" was staffed by a bunch of persons who looked and acted like they were teenagers full of caffeine, and no one could be bothered to check if the problem was actually my battery or my computer. They were rude, in a tremendous hurry, and did an overall terrible job of providing anything like customer service. The entire story is posted at: http://earthlyhappenings.blogspot.com/2010/02/customer-service-reviews-apple-store.html
The complaint has been investigated and resolved to the customer’s satisfaction.
The emojis are shaking heads, a phoenix, direction specific people and a broken chain
Fake apple products like as airpods, watch and earphones are selling in Indian in lowest price with apple logo and serial number which is not showing fake in orginal apple phone . Please take action against below the website owner
This website name is www.markyourkart.com
Hi, Apple just release Apple TV software update and when I tried to install that device hung up and keep updating forever.
Since this is related to Software update problem, its Apple responsibility to reset or repair.
It should not ideally be the problem of customer. please help
I buy my new phone iPhone15 pro on 22 September I don’t know they have some problems on battery or overheating.I call to someone and talk 5 or 8min they to much overheat I don’t no why . Then
I charged my phone is a same problem .
Please solve my problem.
THANKS
i bought i phone on 22nd sep 2023 from bharuch, gujarat apple store as i prebook. since i bought it's heating to much while charging and some time it's not working. what should i do. kindly resolve my problem as soon as possible
Opened warranty case to get headphones repaired but Apple will not send repair box
I have been using iPhone 12 for 3 years and yesterday my microphone suddenly stopped working during a video chat. I tried all the solutions that apple support suggested but non was useful. Please help me how to resolve this issue.
I crated a account to get apple tv but for some reson apple has turn on Two-Factor Authentication but i have autism and i find this heard to do this.
Iphone is not working and no answer to emails
Iphone not working and no answer to emails
credit card fraud
Discover card statement had two large charges from apple online store Ca. 1st charge was $1, 200.00 the 2nd $1, 300.00. Discover cancelled card and said an investigation will be determined within 90 days.
Discover validated charges as fraudulent yet how was merchandise sent to another address without first determining if that large purchase is even valid? Shipping expensive purchases other than to my address should immediately be flagged as suspicious activity. Is this store in violation of such activities as a regularly known occurance? Or is this a case of lax security on behalf of discover card?
Please know these events took place today and are disturbing to see.
Please help me if there is anything that can be done in addition to before mentioned
david tumpeer
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a charge on apple online on 12/22/2015 on my check card made in CA. I did not make the purchase even though it was taken out of my account. I believe if more information had been taken this would of not gone through. When I called apple they told me after it had been put through they caught it in their second phase. Of course I'm tbe one who is out the money and at Christmas time no less. I have checks coming in from my children which are going to bounce. If they know it was fraud and was done illegally then why won"t they put my money back in as fast as they take it? They now tell me I won"t have it for 8-10 days. So who suffers? ME. I will not ever buy anything g apple again. I believe they need to verify better than taking your money first.
loss of items check in baggage
Eluru,
04-01-2010
From
Grandhi S V Amarendra
Grandhi K R V N Anasuya Ambica Devi
22B-8-18/2A, Chadalavada Vari Street
(Ambica Street), Powerpet
ELURU – 534 002.
Andhra Pradesh, India.
Mobile : [protected]
Office : [protected]
Residence : [protected]
To
Emirates Airways
Baggage Services
Dubai, UAE.
Ref : -Flight No. EK 528, Date : 02-01-2010, Seat No. 35 K, 35 J. Dubai to Hyderabad.
Sub: - Loss of items in Hand/Check in Baggage.
With reference to the above details we wish to inform you that we have travelled from Dubai to Hyderabad as per above details. We are very happy with the services given by you throughout our journey (Hyderabad-Dubai-Mauritius-Dubai-Hyderabad).
When we made check in at Dubai we gave 4 pieces as check in baggage which we received at Hyderabad airport in a very safe and good condition.
Before boarding in Dubai airport on 02-01-2010 we have purchased 2 pieces of Apple Ipod Touch 32 GB Generation 3 at 1011 C2 Mobiles-Cameras at Dubai Duty Free, worth of DH 2550 and Few chocolates at 1004 C2 Food Plus and Toys – west, worth of DH 908. We kept these items in a Zip bag which is unlocked. When we entering into the aircraft at aero bridge we are asked by your staff that this hand baggage is over size and we are asked to make this bag as check in baggage. Though we are not interested we are forced to do that. We are given a tag also no. EK 772043.
When we came down to Hyderabad we received the bag also. From Hyderabad we came to our place which is 500 KMs away from Hyderabad on 03-01-2010 morning. Then we opened the luggage we came to know that 1 piece of Apple Ipod Touch 32 GB and few chocolates are missed. We cannot digest ourself why this is happened in renowned emirate airways.
I am requesting you to enquiry in this matter and do the needful. I am having all the boarding cards, baggage slip, bills also. Further if you require any information I can able to provide you.
Expecting an early reply.
Thanking you,
Yours,
G S V Amarendra
The complaint has been investigated and resolved to the customer’s satisfaction.
awful quality products
Like millions of others that were drawn by the Apple Iphone, I bought mine in Aug '07 and in addition to the phone purchased a 3 yr (extended) warranty plan. A few days ago my phone stopped working altogether and when I took it to the Apple store, I was told that the phone was water damaged as indicated by the indicator. Therefore my warranties would not hold and I would have to buy a new phone. I found that to be a ridiculous technical judgement (and service) because having owned the phone I know that the worst case contact with water could be a slight drizzle that escaped from the sides of an umbrella. And that is expected to be weathered by any phone. My blackberry never failed me all these years!
Why would I ever buy an Apple product when today I lost all my faith in the company. I believe they are cheating millions of people with a product that looks cool without honoring their commitments to repair faulty devices. They even hire 'cool' looking people at the store. For what? It's all about looks...looks that cloak bad customer service. Today I also realized another thing - I know the IPhone will not last as the hottest selling phone...It lacks what the Blackberry and Nokia learnt long ago - good customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Awful quality products?! - first I have heard of it! Apple products have a superior standard. Maybe you just had one of those rare devices that do not function properly. millions of people are happy with their Apple devices, so that just shows you that Apple's products are not the awful quality you speak of. Maybe you personally don't like Apple, but that doesn't mean their products are bad quality.
I personally don't have and have never had a single apple product for myself. But there are 7 kids about me that use these products, i pod, i phone and laptops. - I gotta tell ya, those products get a bashing, beating, thrown, dropped, spilled upon, screen slapped hard down closed, and much more!
lol
So, I think sometimes, some people unfortunately, do get a glitch and when the customer service is not up to scratch and problems occur, it doe slook bad. I see a few complaints on here about apple, but often the service warranties are not done by apple but by sub contractors, sound like you had a bad experience.
I honestly think overall for the millions and millions of products that Apple distribute, sell & maintain, there will be a few complaints. You can please some of the people most of the time, but you can definitely not ever please all of the people all of the time.
Anyhow, hope it all gets sorted.
Good luck :)
misleading ads
On Tues, Nov. 17, 2009..I foolishly clicked on an ad to try a new iMac for free:
http://chooseyourcolor.com/?lid=macbook_21_1003F300&add_offerid=191719&addomain=ileadztracker.com&addomain_id=8
"Get a MacBook Air-in the color of your choice-FREE
with Reward Offer Purchases"
Of course my focus was on the words "FREE" and "reward" instead of the word "purchases"
I clicked through the links of typing zip code, email addy, home address, home phone, and yes, bank acct #(Luckily I used my old acct that is about to expire in a few months). Within an hour the phone was ringing with telemarketer calls..calling from one to 5 times an hour till about 9PM, and the process started all over again today. Today I am trying to undo the damage and hopefully save myself from having my acct drained and my credit score ruined.
I will detail the Reward Offer Purchases in their each own separate complaint forms
Note to self ~~"This is to remind me that the price of FREE on the internet has already cost me $20"
and I am posting these complaints so that hopefully it can remind others before they pay for "FREE"
The complaint has been investigated and resolved to the customer’s satisfaction.
If it sounds too good to be true, it probably is.
my store limited is scam. fraud theft company
SOMETHING WHICH NEEDED TO BE DONE TO STOP THIS MY STORE LIMITED SCAMS !.
I have been buying various products online for a long time, but I never came across any deceptive marketer or seller, this is my first occurance with MY STORE LIMITED, also with provocation, used former buyer/customer from Pakistan without any truth and nor written paper evidence ( use deceptive tactics ! ).
Here my case with MY STORE LIMITED :
Regulation of law of Indonesia permit a person to buy only 1 unit Iphone from overseas, also I told them this regulation of law of Indonesia, before placing my order to MY STORE LIMITED and they agreed & no problem that I could order for only 1 ( ONE ) unit Iphone 3GS – 32GB.
So, on Thursday, Sept., 3rd., 2009, I sent my money ( £234 GBP = $380.00USD) through WESTEN UNION transfer and MY STORE LIMITED confirmed and received my money at the same day.
Suddenly they told and forced me that I have to send more money to them for 2 units more + get 1 unit free, I refused to send more money to MY STORE LIMITED, because I don’t want to against and impinge my own country law, and then they surely not to send my order as well as do not return my money though by cancelling my order.
Up to now they are intimidating me to send more money to MY STORE LIMITED.
Here the complete informations :
MY STORE LIMITED
MSN :: [protected]@live.com (FAITH FREDDY ) Email:: salesbest.[protected]@gmail.com
Email:: [protected]@googlemail.com http://www.mystoreltd-live-com.page.tl/
ADDRESS : CURLEW BARN, SMALL BANK,
COCKING LANE, ADDINGHAM
CITY : ILKLEY
STATE : UNITED KINGDOM
ZIP CODE : LS29 0QQ
COMPANY NO. : [protected]
RECEIVER NAME : AUGUSTINE MORGAN
--------------------------------------------------------------------------------------------------------------------
MTCN # : WESTERN UNION TRANSFER
SENDER NAME : BING YOENATHAN
SURABAYA - INDONESIA
Note :
I reported my case for the fourth times by email to Inspector Sue Sandeson, Chief Police Officer in Ilkley City, United Kingdom and the reponds quite surprise me, from help desk person with name Michelle that my case : is a civil matter and is not normally dealt with by the Police. However, we will ask an officer to call round to the company to investigate on your behalf. In the meantime. Up to now there is no confirmation at all about their investigation. Any suggestion what should I do to !. But in Canada, there was a case the same like my case, read this web : http://www.iphoneworld.ca/news/2008/10/29/owner-of-iphonenowca-scam-site-convicted-and-jailed-on-unrelated-charges/
Here, I got information from western Union, said below, any suggestion :
Hello Bing.
Thank you for contacting Western Union. We are writing regarding your inquiry.
When you send a Money Transfer, you enter into a contract with Western Union™ to transfer the funds to the receiver.
Once the receiver obtains payment of the funds, Western Union™ has fulfilled its contract with you.
For security purposes, the only information we may disclose about a Money Transfer is the payout date, time, and city.
Information regarding the identity of the receiver must be obtained through your local law enforcement.
Our records indicate that the money transfer has been paid on 09/03/09 at 05:34:45 ET
in London, United Kingdom.
Western Union strongly advises you to report any incident of suspected fraud to your local authorities.
We apologize for any inconvenience.
If you have any additional comments or questions, please do not hesitate to contact us at customerservice@westernunion.com.
Sincerely,
Oscar F.
Customer Service Representative
www.westernunion.com
The complaint has been investigated and resolved to the customer’s satisfaction.
macbook pro is unstable and bad for business!
I've always been a Windows based PC user, however after repeatedly seeing Apple ads about how much better a Mac is compared to a PC, I decided to purchase a Macbook Pro and give Apple a shot. Actually that is not entirely correct. The fact that my old computer (which was a Sony Vaio laptop) was a total piece of crap might have had something to do with it as well. By the time I purchased the Macbook, I was missing a few keys on the keyboard and the casing for my Vaio was breaking into three pieces. Not to mention, my battery completely died and I had to keep the damn thing plugged into a socket all the time to get any use from it at all. So by the time I got my Macbook, I felt like I really didn't even have a Sony laptop anymore; it was more like a crappy Sony desktop (Just for the record I actually treated my Sony laptop pretty good, and this was normal wear and tear that caused my ### computer to fall into pieces).
So yea annoyed at the build of my Sony laptop, I go into a Bestbuy and buy my Macbook Pro right there on the spot. Thinking to myself that after this purchase I'm going to be in high tech heaven and all my problems are going to just go right away. Much to my dismay, I would find out that the Macbook severely limits business users, and if you actually have to access specialized programs and websites for your work, purchasing a Macbook, atleast for now, is not be a very good idea.
Now, I don't like to sit here and give computer companies a bad name for no reason at all. I do like a few things about my Macbook Pro. First it looks really shiny and cool. I was even getting envious looks from the Bestbuy cashier who checked me out. She even went so far as to tell me that she had a Windows PC because the Macbooks were so out of her league (because they are more expensive than Windows based computers). I felt really good there for a second, hah. So in addition to the look of the Macbook, it is built way better than my Sony Vaio. It feels sturdier and it doesn't have a cheap plastic casing holding all the parts together.
However, as I spent more time with my Macbook Pro after I brought it home, I realized that what I bought wasn't cut out to be all that the Apple ads had promised. First of all since I use my Macbook for my company, I get a lot of use out of it. It's on for quite a few hours during the day because almost everything at my company happens on a computer. Everyday I seem to have to reboot my machine because it starts acting funny if I don't . In comparison, I only had to reboot my windows computer every few days. Second, a lot of websites don't even work with the Safari Web browser that they have installed on the Macbook Pro. I can't access two very important websites that I need to use for my work from my computer. They are not compatible with the Safari web browser (thank God I have a spare Toshiba windows based laptop lying around). Third, during my spare time I like playing online yahoo games. Often times while I'm playing a game online, my safari web browser just suddenly crashes and the whole screen just goes white. That almost NEVER happened on my windows based Sony computer (even though it was built like total crap). Fourth, I have noticed that everything downloads slower on my Safari web browser when I go to any website on the net. Even on my crappy Sony laptop, stuff used to download faster.
So together all these issues are causing me a LOT of grief, and I am VERY technologically dysfunctional at my work. Until Apple clears up some of these issues, or I guess eventually down the line web developers start making applications and programs that are compatible with both the Apple and Windows based web browsers, I do not recommend that professional, working people buy Apple computers as their primary computing machines.
I have to preface everything I am about to say with the fact that in my lifetime of 26 years I have ONLY ever used Macintosh computers. We got our first mac when I was 5 in 1989 and I got my own mini mac in the early 90's. Since those beginnings I have become not just a macuser, but an adamant shopper with Apple. I have purchased 4 iPhones from them (3 full price), 2 computers, endless software and updates, and an iPad. I have always loved their customer service and felt good about the relationship I was developing with them over the years. I own a successful photography company and am at the point where I am expanding every year, and a big part of that is purchasing more hardware like computers and other products Apple offers, but I am at the point that I'm starting to believe the expense and "customer service" are not really what they say them to be.
My first complaint goes back to a few months ago. My DVD drive - which as a photographer who needs to burn images for clients - I use often, and it just suddenly quit on me. I sent it into apple in January and I did not test it right away when it came back — because I assume that anything I send to Apple is going to come back fixed when they say they have fixed it, and I do not need to test for shoddy workmanship. This was not the case. And during my slow season in the early spring I did not realize I had a problem until a few weeks ago. I was receiving the same error and having DVDs rejected (regardless of the make, I have many different brands in my house) and it was only working about 25% of the time. I got one to burn finally and sent it to my client, who later called to complain that the DVD he received consisted solely of corrupted JPGs which upon loading in the finder crashed his whole computer. I called Apple, prior to hearing about the corrupted DVD, and was told, "You just need to burn the CDs and DVDs at a lower speed." Okay - so I purchased a 3 year warranty and your answer to me is that the computer has capabilities listed that I actually shouldn't be trying to use? I have to say also that the man I spoke with, who was a supervisor, was incredibly curt with me and I felt a little slighted that that was his response. However, I don't really have time in the summer with weddings and graduations to send my computer off to be fixed for two weeks, so I just hoped that this would work. It hasn't, and I can't even burn a CD in iTunes at the lowest speed. I called AGAIN and reluctantly I was told by another supervisor who made me feel like she was doing me a huge favor by letting me resend something in that never was fixed, that I could once more send my computer in and she would kindly email me her contact information. I WAS NEVER CONTACTED POST-PHONE CALL. Which means in the midst of making phone calls to clients and the likes I have to call Apple back again, wait for an available supervisor, and deal once more with a rude personality that acts like I'm somehow trying to take advantage of the system.
In addition, I rarely keep projects I'm working on or music on my hard drive on my computer, but use an external drive. I noticed that there was about 40GB of space that I could not account for. After running DiscInventory there was a folder listed as "private" which did not appear in the finder. I was able to safely delete the files I needed to from there with a little work around. Two weeks later the same problem has happened again. I don't understand why my computer would be generating log files that large or that quickly. But I ran DiscInventory again and moved the files to the trash. One of those files was "VAR". APPARENTLY within those files is the log for the administrative password, a log which is activated in order to put the folder in the trash in the first place. However, once the folder has been moved to the trash, the only way to restore it is with an administrative password, which means running the log file for that which is currently in the trash and cannot be run. Do you see the vicious cycle?
I have looked everywhere all over the internet and I cannot find any responses on how to solve this problem, even through the terminal. The only "possible" option is to reinstall and backup your data. FUNNY STORY I can't activate time machine on the hard drive I need to use WITHOUT an active administrative password.
In the meantime I'm going to be receiving a call from Apple first thing in the morning. Who wants to bet I have to pay the $30 for the phone call?
Dear sir,
This complaint of mine is to the apple technical team wherein i want to state that i have bought an Apple notebook mac book pro i7 in 2012.
This machine was under warranty for one year and i respect the warranty policy but my mac book started some OS problem in the initial 9 months and i took it otherwise. later after about 2 more months my laptop used to hang after every 10-15 seconds. when i went to an apple center, the guy at the technical center seen my laptop and said this is a normal problem and advised to format my laptop with the genuine OS which came with the Mac book.
And i did as per the advice given to me by the technical assistant and the Apple center But now after 3 -4 months i am facing the same problem and now the warranty is void.
When i am trying to put a complaint on the apple official site it is showing that my technical assistance is expired, i know it is expired but i just want to raise a complaint to the apple technical team that i bought mac book instead of buying HP and DELL just because of the brand name but never expected that this machine is only waste of money and time because only in 9-10 months it started screwing my head.
Earlier i have used HP Compaq 6710b series business laptop and it is such a fantastic machine even after 5-6 years it is working properly.
Its my humble request to the Apple team that please do the needful because now i cannot pay more for this system problem in my Mac book.
and its not that i am using the machine in some harsh conditions and i never ever thought that an Apple machine will become problematic like this.
My Mac book series no. is C02FTD9LDH2H. I know that Apple is one of the best brands in the world but what is the fun in having an Apple product if the customer is not happy after buying it.
please do the needful
Regards,
kamal mehra
[protected]/[protected]
Websites not running on a Mac will not be an issue with you running on a Mac. I would suggest going to an Apple Store and paying $99 for one-on-one support. You likely will be doing much better afterward. I'd also suggest using the Firefox browser or, though I haven't used it, Chrome. I just bought a MacBook Pro and love it. I also use it constantly all day long in my business. I do, however, run VMWare Fusion for those apps that don't run on a Mac.
I have no idea what you're talking about. If you can't use a Mac, you're an idiot. Safari is the best Web browser there is. Very fast. Very stable. Seriously. If you can't figure out a Mac, you must really not know a thing about computers.
I'm not to sure about the Apple operation system concering your crashes and whatnot, but you can try using an alternative browser (such as IE 0r Firefox).
http://www.firefox.com
About Apple
Apple's product line includes the iPhone, iPad, Mac, Apple Watch, and Apple TV, as well as a range of accessories and services such as the App Store, Apple Music, and iCloud. The company is known for its innovative design, user-friendly interfaces, and premium pricing.
Apple's success can be attributed to its focus on creating high-quality products that seamlessly integrate hardware, software, and services. The company's closed ecosystem allows for a consistent user experience across all devices, and its strict control over app development ensures a high level of security and reliability.
In addition to its consumer products, Apple has also made significant contributions to the technology industry through its research and development efforts. The company has pioneered new technologies such as the graphical user interface, the mouse, and the touch screen, and has been at the forefront of advancements in artificial intelligence, augmented reality, and machine learning.
Apple's commitment to sustainability and social responsibility is also a key part of its brand identity. The company has set ambitious goals to reduce its carbon footprint and has made significant investments in renewable energy. It has also taken a strong stance on issues such as privacy and human rights, and has been recognized for its efforts to improve working conditions in its supply chain.
Overall, Apple's success can be attributed to its focus on creating high-quality products, its commitment to innovation, and its dedication to sustainability and social responsibility. As the company continues to evolve and expand its product line, it is likely to remain a dominant force in the technology industry for years to come.
Apple Customer Reviews Overview
One of the most significant positive points of Apple is its commitment to quality. Apple products are known for their durability, reliability, and longevity. The company uses high-quality materials and rigorous testing processes to ensure that its products are of the highest quality.
Another positive point of Apple is its user-friendly design. Apple products are designed with the user in mind, making them easy to use and navigate. The company's operating system, iOS, is intuitive and straightforward, making it accessible to users of all ages and skill levels.
Apple's customer service is also highly regarded. The company offers excellent support for its products, including online resources, phone support, and in-store assistance. Apple's Genius Bar is a popular destination for customers seeking technical support and advice.
In terms of innovation, Apple is always pushing the boundaries. The company is constantly introducing new products and features that set the standard for the industry. Apple's products are often imitated by competitors, but the company remains at the forefront of innovation.
Overall, Apple is a company that is highly respected and admired by consumers and industry experts alike. Its commitment to quality, user-friendly design, customer service, and innovation make it a leader in the technology industry.
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Apple phone numbers+1 (408) 996-1010+1 (408) 996-1010Click up if you have successfully reached Apple by calling +1 (408) 996-1010 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (408) 996-1010 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (408) 996-1010 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (408) 996-1010 phone numberHeadquarters+1 (408) 974-2042+1 (408) 974-2042Click up if you have successfully reached Apple by calling +1 (408) 974-2042 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (408) 974-2042 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (408) 974-2042 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (408) 974-2042 phone numberApple Media Helpline+1 (888) 840-8433+1 (888) 840-8433Click up if you have successfully reached Apple by calling +1 (888) 840-8433 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (888) 840-8433 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (888) 840-8433 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (888) 840-8433 phone numberApple Software Upgrade Center+1 (408) 961-2034+1 (408) 961-2034Click up if you have successfully reached Apple by calling +1 (408) 961-2034 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (408) 961-2034 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (408) 961-2034 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (408) 961-2034 phone number+1 (512) 526-5600+1 (512) 526-5600Click up if you have successfully reached Apple by calling +1 (512) 526-5600 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (512) 526-5600 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (512) 526-5600 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (512) 526-5600 phone numberVendor+1 (212) 822-9882+1 (212) 822-9882Click up if you have successfully reached Apple by calling +1 (212) 822-9882 phone number 0 0 users reported that they have successfully reached Apple by calling +1 (212) 822-9882 phone number Click up if you have UNsuccessfully reached Apple by calling +1 (212) 822-9882 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling +1 (212) 822-9882 phone number(800) 538–9696(800) 538–9696Click up if you have successfully reached Apple by calling (800) 538–9696 phone number 0 0 users reported that they have successfully reached Apple by calling (800) 538–9696 phone number Click up if you have UNsuccessfully reached Apple by calling (800) 538–9696 phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling (800) 538–9696 phone numberReseller Referral (Resellers, Trainers, Consultants)(800) MY–APPLE (800–692–7753)(800) MY–APPLE (800–692–7753)Click up if you have successfully reached Apple by calling (800) MY–APPLE (800–692–7753) phone number 0 0 users reported that they have successfully reached Apple by calling (800) MY–APPLE (800–692–7753) phone number Click up if you have UNsuccessfully reached Apple by calling (800) MY–APPLE (800–692–7753) phone number 0 0 users reported that they have UNsuccessfully reached Apple by calling (800) MY–APPLE (800–692–7753) phone numberApple Store (Consumer and Education Individuals)
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