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Apple / apple store in danbury connecticut

1 Danbury, CT, United States

On January 5th, I brought my phone in because I could not hear the caller when they spoke. I was told that it was a bad ear piece and would cost $150.00 I did not feel that was a good price I thought it was a bit much. I figured for that I might as well order new phone. I went to Verizon store to see what my options were in my plan. While I was there the gentlemen cleaned the phone ear piece. He handed me back the phone and said have a good day my phone works great. Apple is a rip off and they don't care about the customer just about money. They give you no paper work saying it is unnecessary and that there is an open work order if I would like to come back and fix the phone. We are a full apple household however after this incident I will reconsider your product

Jan 11, 2019

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