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2.0 8 Reviews

AppBuy.com Complaints Summary

2 Resolved
6 Unresolved
Our verdict: When using services from AppBuy.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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AppBuy.com reviews & complaints 8

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J
3:52 pm EDT

AppBuy.com appbuy.com

I called my debit card to find out why I am missing $49 in change? They told me it's from something called appbuy and that I've had this app charging me for a couple years now. Also every month it charges me $0.50 here $5 there $3 here and then another $0.49 there? Now I've never buy apps over the internet I don't do trial periods! I want to know why for several years now I'm being charged all this money? And not only do I want to know why I want to know now! Since I'm already driving to my lawyers for something else that's personal I will also be giving him this website since no one breathes that when you called 800 number I will sue till I am broke if somebody doesn't give me my money back for my daughter's birthday party this Sunday! I mean I will own your goddamn company! For years you guys haven't been charging me without me knowing slipping and little digs here and there I need someone to call me back I need someone to answer my email before I send my lawyer after you! If I can pay my lawyer $250 an hour I sure as hell can't find the time and the money to make sure that you go down as well my number is [protected] jessica I'm not playing my daughter's birthday is Sunday and if I don't get at least that $50 back I'm going to flip and own you you're worth the 250 an hour companies like you

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Update by Jessica st laurent
May 04, 2018 3:57 pm EDT

I am missing $49 in change off my debit card this morning I called my card and find out that you have been doing this for years I do not buy trials and I did not buy things over the internet I'm a look but I do not purchase. I would like someone to contact me ASAP this is my daughter's birthday Monday on Sunday that you just took off my card I will sue every single one on that board if I don't have my money back by Sunday! I pay my lawyer $250 an hour for a reason I am on my way to him as we speak dropping this crap off to him someone better either call me email me put that money back on my card not only are you messing with me but you're messing with my 13 year old child I am a single mom I need what money I do have and you have taking it for the last time without me even realizing it until now and since you've been doing it for years I will be handing this over to my lawyer as soon as I walked in the door in 5 minutes

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G
7:21 pm EST

AppBuy.com credit card charges

I have been charged for something that I don't know about. This has been going on for months now and i can't get hold of your company! Please contact me urgently.

Banks reference for 1 March 2018 is

Appbuy.com [protected] gb in the amount of AUD 54.66.

I can't see why you have to post a complaint that is more than 350 words for it to be addressed. Any complaint regarding bank transactions or any transactions should be dealt with.

Regards
Gail
Email: [protected]@mail.com
Mobile: +[protected]

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M
7:36 am EDT

AppBuy.com Checking account fees/ unable to cancel my subscription

For the past several months I've been unable to find a successful link to help me with the cancellation of 360 Securit. More so the app in mention actually states on it's own website that the application is in fact free, which it obviously isn't. Please helpe me unsubscribe immediately! Thank you.

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K
1:56 am EST

AppBuy.com unauthorized charges to credit card

I have repeatable requested that charges be stopped to my credit card and to refund the charges to same card. They did once then turned around and billed the credit card again and again. This for an Andriod Armour App that i didnt want in the first place. So people who might fall for this scamming appbuy.com company, beware, youll get billed over and over again and will have to contact the credit card company or bank in order to finally put a stop to this scam.

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Lizettet
, GY
Jan 13, 2014 7:18 am EST

Charges was been place on my debit card, had spoken to the customer care was told her system limited the amount that can be send back to my card which was stated to take 14 working day and another part to my pay-pal account, i been checking everyday since and my money have not been refund as yet need urgent response.

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A
8:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AppBuy.com Unauthorized transactions

I have unauthorized charges on my bank statement that link to this site

28 jan 2014 debit card purchase appbuy.com [protected] usa usd 15. 19 incl. Westpac foreign transaction fee aud $0. 52

6 jan 2014 debit card purchase appbuy.com [protected] usa usd 15. 19 incl. Westpac foreign transaction fee aud $0. 50 17. 44

18 nov 2013 debit card purchase appbuy.com [protected] usa usd 15. 19 incl. Westpac foreign transaction fee aud $0. 49 16. 86

2 dec 2013 debit card purchase appbuy.com [protected] usa usd 15. 19 incl. Westpac foreign transaction fee aud $0. 49 17. 21

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AppBuy
AppBuy
Wilmington, US
Feb 26, 2014 1:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Thanks for your comment, and we wanted to apologize for any inconvenience. It appears that you have signed up to a monthly subscription via one of the applications (http://appbuy.com/store). There are a few ways to unsubscribe: 1) Contact support at any of the numbers here http://appbuy.com/contact, and have your account number and/or the first 6 and last 4 of the credit card used to subscribe, along with the date of the charge. 2) Email customercare@appbuy.com your account number and/or the first 6 and last 4 of the credit card used to subscribe, along with the date of the charge, with "Unsubscribe" in the subject line.

Thanks,

AppBuy.com Customer Care

ComplaintsBoard
J
1:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AppBuy.com unauthorized taking of funds

Funds in the amount of 17.03 have been taken from my account. For what, i have no idea. Neither have i purchased anything or given my bank details that i am aware of. How do i go about getting this money refunded or stopping it from happening again in the future. I am unemployed and this money is extremely missed. How does somebody access my account likke that without my knowledge or permission.

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AppBuy
AppBuy
Wilmington, US
Feb 11, 2014 11:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

Thanks for your comment, and we wanted to apologize for any inconvenience. It appears that you have signed up to a monthly subscription via one of the applications (http://appbuy.com/store). There are a few ways to unsubscribe: 1) Contact support at any of the numbers here http://appbuy.com/contact, and have your account number and/or the first 6 and last 4 of the credit card used to subscribe, along with the date of the charge. 2) Email customercare@appbuy.com your account number and/or the first 6 and last 4 of the credit card used to subscribe, along with the date of the charge, with "Unsubscribe" in the subject line.

Thanks,

AppBuy.com Customer Care

ComplaintsBoard
J
10:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AppBuy.com please kindly remove my account

hello, this is the third time I'm mailing you people. And I think I'm getting fed up and frustrated. I was asked to send my details in order to stop future charges but all to no avail. I'm very much disappointed in u people I think is a fraudulent act which I will not buy to. I said I don't want to use appbuy anymore why are u still charging me why? you guys have succeeded in draining my account and I demand a total refund or else I will sue your site. really running out of patience here are my details on my card first 6 digits 539983 and the last 4 are 7328 the card is due to expire 12/14.

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M
7:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AppBuy.com Unauthorised charges

A Virus warning appeared on my tablet and directed me to remove it FREE of charge. I followed the instructions and was told this would cost 99p, which I paid for. I then recieved an e mail to say I would be charged 99p a day for the second day then 13.86 every 14 days. I have tried to phone to cancel this but the number is not recognised. PLEASE cancel for me. The account number is : ixzn6whbna. Thank you

Read full review of AppBuy.com and 12 comments
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everestaylor
, SE
Jun 15, 2016 3:35 am EDT

I have not bought any app from this website and it strange how they got hold of my cc info and deducting funds from my account through Itunes every other day, Moreover i live in Europe and its a surprise how an American company could have access to an European bank acct. I did put a call through to their customer care line and no response. I left my phone number for a call back and no call from them since 3days ago. Pls can someone advise me on what to do ?. Though i have blocked the credit card at the bank.

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Amyisnothappy
rio, US
Jun 15, 2016 3:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged for several months for an app that I did not install on my phone, nor did I ever give them my credit card number. And they are charging my credit card more than $13.00 a month on a regular basis! How is this possible? And how in the hell is it legal! I am furious! I called the number on my statement. The guy tells me he will uninstall the app but he can't refund my money! And now I see other complaints if the same thing. Why hasn't this stopped? Why are they still stealing from us? Where is the justice?

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chonukea
mountian view, US
Jul 11, 2013 12:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I live in hawaii some company called ATM-APPBUY.COM SCOTTSDALE is charging my bank account $7.96 a month for what i dont know how do i make it stop. IT is making my account overdrawn please help

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Angela5
Hartford, US
Jun 15, 2016 3:35 am EDT

There are numerous unauthorized charges that put me in overdraft of $35.00 each for .49 cent unauthorized charges from Appbuy. com. How can I get back money for the overdraft fees and the.49 unauthorized charges?!

AppBuy
AppBuy
Wilmington, US
Feb 28, 2014 11:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello,

We do not actively monitor this page... if you need immediate assistance, please visit http://appbuy.com/contact

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Vsr92
Hailsham, GB
Feb 14, 2014 8:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also have two charges of 13, 86£ From AppBuy Wilmington
I would like to unsubscribe and have my money back!
You can contact me via email: victoriasrich@gmail.com

AppBuy
AppBuy
Wilmington, US
Jun 15, 2016 3:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello... Thanks for your comment, and we wanted to apologize for any inconvenience. Here at Appbuy we do state that the purchase can be refunded and even though you weren't appropriately handled, if you call us at the contact below and ask for a manager, the manager will be more than happy to apply the refund to your account.

http://appbuy.com/contact

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Yodgorbek Komilov
, LV
Jun 15, 2016 3:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have also the problem
please help us

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levy666
Bournemouth, GB
Jan 23, 2014 4:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I noticed that you charged me for free app. Monthly subscription that I 've never approved. I installed this free app to protect my phone but only problem was your own free app which I uninstalled immediately. What I expect you to do is:

1. Unsubscribe whatever you charge me for
2. Contact my bank about canceling
3. Refund my money that you took on the 21.01.2014. amount was 13.86 £

The first 6 digits of my debit card 475129
The last 4 digits of my debit card 3462

Please get back to me asap.

Christopher

Sent from my HTC

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Dr. Paul Michael Cianci
West Hartford, US
Jan 17, 2014 8:55 pm EST

I just got charged the same amount twice, $13.86 each charge. My credit card statement only showed the website and the town of Wilmington, Delaware. no account number provided. is this a scam ?

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