American Telephone And Telegraph / cell phone charge increased without knowledge/deceptive practice

Longview, TX, United States

Last month was of ATT associates changed the setting on my phone and caused my bill to skyrocket from $58.00 to $200.00 this month. They lied and said I must pay the bill. They refused to give me a credit. These are overseas customer service men who speak another with no understanding. This is fraud. This information needs to be taken to the NBC /ABC news and every one needs to stop using ATT/ Direct TV - and ATTinternet service.

Nov 19, 2018

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