I am an EX-employee of American Mint. First I will tell you that American Mint is legite, HOWEVER, they are very shady people, with their customers and their employees. I never understood their business in my two years of working there. They treat their customers poorly. Be aware that when you call the customer service line, you are put on a speaker phone (which you will not even notice) while all the other employees quietly laugh, roll their eyes, and make fun of you. Second, the supervisors there really do not care about the issues with your account when you are transferred to them. AND, if you leave a message for them, do not expect a return call. They have no intention of calling you back. They are too busy paying their bills online and surfing on the internet. As far as the coins and knives you do order, they are all crap. The company itself pays about $.05 for those cheap things and then charges you the $49.95-$79.95 to your account OR your credit card if it is on file. NEVER SEND THEM YOUR CREDIT CARD INFO!! You will only create financial problems, which they will then in turn report you to collections. And when you do return the items back to the company and you are owed a refund, be sure to call the company or they will keep your refund. After so many days, they are entitled to keep your refund! Can you believe that? Now, on to the reason of being sent more than one item...American Mint is a collectors company for those people who truely do collect coins, knives, and such. So when you see that "get this coin for only $4.95 shipping and handeling, " it sounds like a deal, right? WRONG! You are setting yourself up to collect their line of coins. So they send you the one you ordered, plus a second one to "preview." If you do not send the previewed item back within a few days, that is when you get charged that ridiculous amount of money, and again, if you do not pay it, they will without a doubt turn your account over to collections and ruin your credit score. I have seen this done time and time again. They take advantage of people, especially the elderly. Even when people are in the hospital, having health problems, or just living on disability, they DO NOT CARE. This is only a beginning of what American Mint does to its customers. I advise everyone to stay away from that company, and if you really do need to order items from there, just know your information!
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