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American Mint
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American Mint Complaints Summary

3 Resolved
42 Unresolved
Our verdict: If considering services from American Mint with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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American Mint complaints 45

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Newest American Mint reviews & complaints

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3:31 pm EDT
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American Mint Collectibles

This company keeps sending me collectibles, which I have NOT ordered and billing me for same.

I will not pay their invoices. They are a scam. They gave mme an account number which is [protected]. Alice Blackhall, 3234 Yeats ave. Tallahassee, Fla 32311

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5:16 pm EDT
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My husband is being billed by American Mint for Trump knives not ordered and those he did order not received. He used my Visa card and now they plan on billing me for money not owed. If I must I will close the account and also contact the Mo attorney generals office concerning the fraud they are committing in Missouri.

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8:42 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

American Mint is the most non customer service oriented business I have EVER dealt with. My elderly mother in law with dementia has unfortunately gotten involved with them and they have taken advantage of her. She got suckered in to their trap and now they refuse to grant her any refund for the tons of coins they have auto shipped her. They will only refer...

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5:29 pm EDT
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American Mint I am being dunned for something I never ordered.

I bought 2 Trump coins several months ago. paid for them.Now I am receiving this bill for $89.00 for something I didn't order and didn't get, namely SPEECHES DONALD TRUMP FOLDER, DONALD TRUMP-BATTLE & DONALD TRUMP -ENERGY. The date I supposedly ordered those items was 01/24/19. It says my acct.# is [protected]. I live on a very fixed income and cannot afford to pay if someone used my card to buy those things. Can you help?

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4:25 pm EDT

American Mint donald trump knife

I purchased three of the Donald Trump (all the same) to be given as gifts. I paid with my visa card and declined any further purchase or even the catalog. on 7/26/19, I received an additional knife with an invoice of $66.90. My original purchase was paid in full and I have no intention of paying for additional knives from your company. I will return this product and want to close any additional shipments which you feel that I will like. My account number is [protected]. please see that I am removed from your mailing list. I will also instruct my credit card company to not to pay additional bills from American Mint.

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Donald Theriot
, US
Oct 14, 2019 8:45 am EDT

I ordered my Donald Trump Knife, paid the 13.95 cost by check a month ago, and I never received anything. Is this a scam?

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11:28 am EDT

American Mint trump pocket knives/paid but haven't received any correspondence from american mint

On April 1, 2019, I paid for 2 Trump Pocket knives through PayPal. The was damount of $19.90 was deducted from my accounton that day but I have not received any correspondence from American Mint, regarding my order. No confirmation, no shipping notices, nothing. Could someone please check this out for me? I have sent a complaint to PayPal and they have contacted American Mint and have given me the case # PP-D-[protected]

Patty Albright

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10:13 am EDT

American Mint product

I ordered a "special" Trump coin and paid for it. Didn't realize that the fine print had an automatic "large charge" if I kept the coin. Soon as I found out they wanted $122 more, I called them and tried to return the merchandise. They evidently have a NO RETURN policy, too. Now I'm getting phone calls for the additional money. There is no way in hell I would have spent $132 dollars for what I received. I have a sterling credit rating and I pay my bills, but I refuse to pay this shady, dishonest organization.

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6:44 am EDT

American Mint re: letter

I received a threating letter stating I would be reported to Credit Union as this is Delinquent, I have been a customer for many years and bought many coins. Please remove me from your Advertisements as I no longer will purchase from AMERICAN MINT. I've never been late before and I am angered at this threatening letter. I will call after 8 AM. Do not send any advertisements any longer I will throw them in the trash.

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12:51 pm EDT

American Mint fraudulent practices and scamming of the public interstate fraud

I recieved a little flyer in the news paper which was by American Mint. I advertised the company per a little scratch off game. If you had one of the three scratch offs correct you would be intitled to recieve the silver coin at a certain cost. If you had two matches you would pay less and if you wwere luck enough you would recieve the coins for only the price of shipping which was $4.95, and since I had all three to match I sent in the game with my $4.95 payment as advertized. Approximately two weeks I recieved the coins along with a bill for$79.95. I called their customer service and told the lady I spoke to about the mix up and further told her that I believed they had a Scam going on and that I was to send back all the merchandise recieved and report them to the BBB plus the Attorney General of Pennsylvinia and also of the Attorney of Louisiana. I also told her what the flyer said and I was abiding to their advertisement. She told me that se would close the books on this and that I could keep the items because of the missunderstanding. Which is what I did. I am 78 years old and dont have any sue for the items personally, but; I gave them to my eight year old grand son. yesterday I recieved a bill from the American Mint for a cost of 84.90 with the amount due for 79.95 which I guess was the handling cost which I sent them. I will call this company on Monday May 28, th 2018, along with the Attorney Generals of both states.

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Update by Francis J. Comeaux
May 27, 2018 1:32 pm EDT

Around the latter of March or the beginning of April I recieved a form of scratch off game from American Mint. There were four stages to win on the scratch off ; from one match to three match scratch off s . I recieved the best scratch off which was three and supposedly won the advertized totally free except for the handling which was 4.95. Feeling lucky I sent them a check for $4.95 . I later recieved the merchandise and a invoice for a bill of 84.90. I immeditaly called their customer service and spoke to who expressed herself to be in management. I then told her of the error they had maid and told her that I would not pay anything since it was advertised as Free except of the handling charge which accompanyed the game. I told her that I would contact the BBB and the Attorney Generlals office and let them know of the scam they were running. I also told her I was to mail back whichever things they had sent . She told me that since there was a missunderstan ding of what was to be won that she would close the book on my order and that I could keep what was sent. Yesterday May the 26th, I recieved a bill for an amount of 84.90 with an amount due of 79.95. Invoice #0000001 demanding a payment. I will call them tomorrow morning and present this error to them.

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1:06 pm EDT
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American Mint coins etc.

I just bought once from them replica of a coin for my grand son.Prior to this purchase, I was receiving a lot of unsolicited mail from American Mint.Being
an old citizen, I am not leading a very active life & restrict my outings to a limited chores like purchase of food in the close by neighborhood etc.
Never thought that I am going to be trapped in the biggest network of Scammers, I
placed the order for the aforementioned coin.Prior to its dispatch, I had completed the requisites of purchase & has given to them my CC # too.
They dispatched the coin & my CC was duly charged.This was also the beginning of my trap which is continuing for almost three (3) years.Soon
after the first transaction, I received from them another letter saying that
they have already mailed to me another replica coin & its value was charged
to my CC.I am leading a very frugal retired life & this letter was as if I have been stabbed in the chest.Just kept my lips closed & accepted the thrusted deal too.
Practice mentioned is continuing even after my both written & telephonic contact with their so called Customer Service Department which truly is a den of scammers & straight away tell you -pay or face the consequences.
Recently, I have been targeted to be a victim of a fraudulent purchase of current President's memorabilia.I had practiced after second forced deal
to return all packages sent by them as a practice of unsolicited deal, unopened to them. They as part of their illegal practice have never ever acknowledged receipt of returned goods?
I have returned every single unsolicited packet sent by them through my
neighborhood Post Office.They have now trapped me in their net sending
letter that in the month of early March, 2017 have sent to me a packet containing President Trump's inauguration material? Almost, they are mailing me every 8-10 days letter with invoice (interest is added on top of value progressively).Last one dated August 04, 2017 was received by me on
August 15, 2017, which is threatening me that matter will be handed over to
"Collection Agency"?I took a chance & contacted on phone their Customer Service Department & after 40 minutes on hold, my call was answered .I straight forward asked their representative to either give me the telephone # of Accounts Department or connect me with them.There was a long pause & she came online asking me details about myself & account etc.I told her that I just need to to talk to Accounts Department.Again there was a big pause & on my asking "Are you there"-she said you have received the PACKET & YOU HAVE TO PAY $91.00 (apprx.).
I got fed up & closed the line.Most interesting part of my story is that on their website, letterheads etc. the only phone number given is that of
CUSTOMER SERVICE DEPARTMENT! You just can not talk to anyone else in this organization? Department is staffed by people who have been trained to be rude to their victims & are constantly told by trained scammers to reply only in one sentence, after a long pause "you have received the packet & you have to pay".
In this case, I insisted on POST OFFICE staff who handled me to issue an official receipt that "Packet returned was recived by the POST OFFICE".
Arif Hussain,
August 16, 2017
7587 Abigail Dr.
YPSILANTI, MI 48198

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4:11 pm EDT

American Mint unordered coins sent then bills sent followed by calls from bill collectors

Unsolicited coin was sent. We called the Postmaster General's office and the FBI. Both offices told us to do nothing. Bills started coming in the mail demanding payment for the unordered coin. Then debt collectors began calling and I called American Mint to see how to resolve the issue. They said to send the coin back, which was done and a letter was also sent to them requesting that no more coins be sent. That was 8/2016.
Today we received a call from a debt collector saying that payment was due for the coin.
I then called the American Mint Company and told them about the debt collector's call. They asked for the coin's USPS tracking number, which I fortunately had along with proof that they had received the coin.
The customer service agent I spoke with verified that they had received the coin but only after I gave her the tracking number. She did not even want the account number.
This company harassed us with bills for months and tried to start doing so again today.
Do not deal with this company.

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11:45 pm EDT
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American Mint aurora borealis princess ring — madison

Dear Sir;
I received a flyer from Madison, stating that they offered a Aurora Borealis Princess Ring, and that the ring was valued at $79.95, but that I had two credits and that it would bring the ring down to $9.95. Also that I would receive a scarf free with my order.
I sent a check in dated April 6, 2017 for the $9.95 to buy the ring and get the scarf free. My check has cleared but I have never received the ring or the scarf.
Until I researched this company did I realize that it is associated with American Mint, and at one time I did order something from them. I guess that is where they gave me the credits that they spoke of.
There is no phone number on the flyer that was sent to me so I can't call them.
I would like the ring or a refund. You can call me at [protected] or email me at [protected]@suddenlink.net I would appreciate your help with this matter. Thank you. Charlene Siegrist--401 Rio Concho Dr. #28, San Angelo, Tx 76903

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5:41 pm EDT
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American Mint unethical behaviour

Terrance Schulze [protected] Dad6.o1
Special 10th Anniversary Edition Bald Eagle Pocket Knife.
deadline to redeem your credits is 2/18/17
Free Gift: vial of gold flakes.
2/14/17 mailed personal check $14.90 check no. 7000
Request full refund.
Terrance R Schulze
4319 E. LK. Sammamish PKwy SE
Issaquah, Wa. 98029
[protected]
[protected]
3/25/17 to date have not received knife!

Sincerely;

Terrance R Schulze

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12:09 pm EST

American Mint cannot get replacement of defective product.

Ordered Buffalo Bill Wild West Bowie Knife.
Mailed check 9-16-16
Received Knife 10-16-16.
Blade loose and had a scratch on Gold Buffalo Bill Insignia.
Called 10-20-16 for a return label.
11-4-16 Went to post office and mailed back defective item
American mint received 11-18-16.
Called 12-12-16, person said should receive in 2-3 weeks.
Called 1-4-17 talked to Angela, she said it would take 2-3 more weeks, ask for supervisor, talked to Vincent, once again he said 2-3 weeks.
Called Friday 2-10-17 at 4:15 pm was on hold 12 minutes 15 seconds phone went dead. Called again at 4:29 pm talked to John, employee 7716, re-iterated my saga, got same story, requested supervisor, none available. As we were talking he said he was e-mailing a manager to call me and that I would receive a call before midnight Saturday 2-11-17.
Tuesday 2-14-17: Did not receive a call
Tuesday 2-14-17 called at 12:07 pm talked to Stacy, asked for supervisor, did not get, Stacy came back on line and said that the item "Was Shipped Saturday " 2-11-17 and should take 7-10 days.
Why do I not believe this ?
Invoice: 0000013
Acct # [protected]

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1:19 pm EST
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American Mint refund

Bought trump coin.Only. They sent me 2 more present coins i did not order charged to my credit card whith out my consent.Sent me return shipping label.I sent back.They recieved according to my tracking number.Wont send me refund. Going on 3-wks.Please help called no help wont answer phone.when answere phone they dont send. always tell me will be about 10-15 days.no money yet.

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10:43 am EDT

American Mint dissipative practices / charging credit card without authorization

I will keep this short, No need to give American Mint more then it deserves. First i placed an order with the offer for a knife for $9.95 + ship and handling. I received the product with a watch and 2 knifes. I looked at the invoice to see if they had made a mistake or if it was a promotion. I saw nothing to say I owed them 59.95. So I sent one to my father who is in the middle east US Air force Afghanistan. Later I noticed a charge of 59.95 on my credit card. I called and they told me i need to pay i explained that i did not order anything, they told me i did not mark on the card I told them I looked and did not see anything like that. Jump to now its bin 4 months and I'm still have this problem. They want me to pay 59.95 after they charged my Credit card. I called absolutely no help the most horrible service. They want there knife at all coast back.I was explaining to them that they need to be clear and stop these sneaky tactics. PLEASE I beg you to NEVER ORDER FROM THEM and tell your friends and family spread the word out!

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7:12 am EDT

American Mint statue of liberty anniversary commemorative coins.

American Mint Account # [protected] Invoice#0000001
On July 26, 2016 I responded to a special scratch off ticket from American Mint in Mechanicsbury, Pa. According to terms listed on the ticket, by having three matching symbols on the ticket, I could get the Statue of Liberty Commemorative coins for only$4.95 plus $4.95 shipping & handling. When I received the coins there was an invoice with an amount due of $89.00. I contacted them and requested a correction of the amount due to reflect the price of $4.95 as stated on the "Winning Ticket". Which I will gladly pay. I am still waiting for resolution.

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7:16 pm EST

American Mint unwanted coins

I got pulled into the coin scam with the free coin scratch off, upon which they took liberty to send a bill for a coin that didn't exist along with a packet of coupons and the promise to send another coin that I would have a certain number of days to decide whether to keep or not. I did not sign up for a coin club or agree in any way to receive coins from them therefore I have asked to be removed from their mailing list and will refuse any further coins if they fail to do so. Also I have been informed that the coin I did receive is a fake not worth more than the dollar I paid for it. So beware it is a scam. If they refuse to comply I might have my lawyer file charges for mail fraud.

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3:05 pm EDT

American Mint unauthorized charges

Back in May I made the mistake of ordering a coin from American Mint. I got the coin I ordered, but they also sent another coin I had not ordered at an exhorbitant price. This was a "preview" coin where I was supposed to either buy it or send it back. First of all, I had X-ed out the section on the ordering form when ordering the first coin to let them know that I didn't want them sending me any preview coins. Well, they sent the preview coin anyway so I called them and told them I wanted a postage free sticker to send the coin back that I hadn't ordered in the first place. They sent me the sticker, so I sent the coin back in a bubble wrapped envelope along with the appropriate paperwork and I also paid for tracking to make sure they got the envelope. A few weeks later I got a letter from them telling me I owed them for the coin that I had already sent them. I called them and told one of their operators that I had sent the coin in June and that the postal tracking shows that they received it at their local post office. The operator told me they had no record of receiving the coin. Anyway, once a month or so I get a letter from them threatening me with a collection agency. I always call them back, speak to an operator and they tell me they'll handle it. But a few weeks later I get more collection threats. These people are obviously dishonest crooks who prey on those who are easily fooled or scared. After reading how many other people have been threatened by these crooks, I've decided to file a complaint with the Federal Trade Commission, the Attorney General offices in both my home state of Louisiana and Pennsylvania and the Better Business Bureau. I don't plan on sending them a penny and these shysters need to be put out of business.

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FRANK MALOY
, US
Apr 30, 2018 3:19 pm EDT

American Mint scam offered a Trump Coin for $4.95. Never received and have been billed every month for items never received.

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10:14 am EDT
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American Mint billed twice

I was billed twice for the same unsolicited product. The original bill was paid and then I started getting demands for payment for the same item. I called Transworld Systems to clarify and it was like talking to a wall. The 2nd bill was sent to my address but with an erroneous name. It has been impossible to clear this up and I am tired of being harassed with letters.

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Alice Hoover
, US
Nov 10, 2015 2:45 pm EST

I ordered & paid for a cross, on sale from 69.00 to 9.00. well worth it ...BUT, they sent me a 2nd one, gee...nice gift, never got a packing slip, to tell me it was a preview, if I wished to keep it...pay up...73.00, when I got their 2nd bill...
Funny thing tho, the pgk. was marked Florida, where I sent the check to, but all the requests for payment, came from Pa..4 of them... sent all correspondence to the ATTY.GEN. Hope she can see the problem..

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Phone number

1877 807 6468

Website

www.americanmint.com

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