American Furniture Warehouse / delivery scams and terrible customer service

Westminster, CA, United States

Tried to buy furniture. They couldn't precommit to a delivery timeframe on the sheduled day. Said they would call me the day before and tell me when and if i didn't accept that time, i would pay a second delivery fee. Manager was an incompetent guy who wouldn't simply resolve this so i took my money elsewhere. You would be wise to do so too. Logistics should be simple to resolve and customer service should be more important to them. Delivery scheduling seems like a money scam.

Jun 20, 2015

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