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All My Sons Moving and Storage / Dishonest and Unreliable

1 Salt Lake City, UT, United States

We called 3 companies to get bids on moving a pool table from Salt Lake City to Philadelphia. All My Sons gave the mid-price bid at $1085 minus a $25 coupon. When the movers showed up to pick up the pool table they wanted $264 extra as fuel surcharge (in December when gas had dropped to $1.44 gal), putting the new price at $200 OVER the bid by the highest original bidder. We told them we were canceling the move, even though their movers were there ready to load the truck. After much complaining about "the manager won't like this, we aren't even going to make a commission on this move" we agreed to pay 1/2 of the fuel charge. We were told the delivery would take 2-3 weeks. The pool table finally arrived today, 8 weeks later. During calls weeks ago, we were told the table had already been picked up from their warehouse and was in route. In fact, we learned it wasn't actually picked up til February 6th. Beware of this company, as pleasant as their sales people may be on the phone, it's a shyster bait and switch company.

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