Pack My Move
reviews and complaints

Professional, efficient, and delightful. Have used them for a home and business move as well as packing services. Highly recommend!

Professional, fast and respectful. They cared about my things and were careful with everything. A pleasure to have hired them. Thank you!

Great hiring company! Very professional in every way. The packers and movers were amazing and went the extra mile to make sure my move went well.

Pack My Move did a fantastic job in helping me to get ready to sell my home. They were fast, efficient and very professional. I highly recommend them.

Excellent, 5 star quality team. Great communication, reliability and positive. Competitive pricing, extra's and overall excellent experience. Highly recommend.

The entire crew was well prepared and helpful throughout the process. I would highly recommend “Pack My Move". They provided a quote and it was substantially less than quoted. They were careful , well packed and no damage to either house. That is better than the big movers ever did on the past.

Honest, trustworthy, and experienced movers. I can't say enough good things about my experience with Pack My Move! They are incredibly professional, their work ethic is top notch, and they do not waste a second of billable time. This is my second time hiring them for a move and I will continue to hire them for any other move I make.

Such an amazing experience! The team made this stressful experience so much better - from the booking to the moving day. They were so professional and efficient ... and also very funny. They made me feel like family! They were super careful with my possessions especially with my fragile items. Would 100% recommend them for your next move!

I highly recommend Pack My Move moving company. Our move was a two part move, first into storage and then to our new condo, and throughout the process the company and the moving crew were organized, hard working, polite, and protected everything we own. Everything from the estimate to the completed move went off flawlessly. The service was top notch!

Pack My Move arrived 15 minutes early on a Sunday morning. We had a small move but their big hearted attitude was appreciated. They worked non-stop to make our morning incredibly efficient. We had a dining room set to be delivered next day to a refinisher. They gladly showed flexibility in doing this for us. We could not be happier with the service.

Pack My Move and the whole team did an awesome job of moving the contents from the POD into our new townhouse. They were careful, efficient, respectful and most of all I loved their sense of humour. The team member even connected our electric king bed and ensured that the remotes were working. Thanks to Pack My Move, John, and the team for a five star job! We will use them again in a heartbeat. Thanks Pack My move.

I highly recommend Pack My Move. My experience from start to finish was great. They recently moved me and did an awesome job! On the day of the move, they worked non-stop from the time they arrived until the job was done and it was a very long day for them due to the size of my move. It was also one of the hottest days of the year and I was so impressed with their incredible work ethic, sense of humour and professionalism. I would hire them again without hesitation. Thank you so much!

I can't say enough about how incredible this company is! From day one they answered all my questions and concerns and exceeded my expectations! These guys go above and beyond and incredibly professional and so friendly! They made our move so incredibly easy and stress free! If you need movers these are your miracle workers! So honest and don't take advantage like others company do! Price was incredibly fair for the quality of work of a high end company without the extreme pricing! Definitely recommend to anyone who needs movers! DON'T HESITATE calling these guys! You WANT them!

Pack My Move were absolutely incredible to work with start to finish. Pack My Move were punctual, professional, friendly, and handled everything with care as if they were managing their own home. The team and crew literally “rolled out the red carpet" to protect the flooring and it literally made me say “wow" out loud. They did an amazing job, came in under-budget and their customer service skills exceeded my expectations. I'd highly recommend the professionals from PackMyMove to anyone. Thank you for helping make my house feel like home with everything now in place. #happynewhomeowner.

Professional, efficient, adaptable and reliable. What more could we ask for. You guys are amazing. This is the second time we use your service and would highly recommend you time and time again. From the logistics that were unknown at the beginning for the second move, as soon as we confirmed a date, we were set. Further in, we requested the packing service the week before the move and they were up to the task. Moving day was a rainy one (poor guys but at least it wasn't in a snow storm this time), they dropped off at the new home then had to drop off at another location and pick up to bring back. Everything went smoothly. Thank you so much for making our move hassel free!

This company was wonderful to deal with from the get go. When I was shopping around for packing and moving services, they were the only company to come visit my place so that they could see how much stuff I had and give me an accurate quote. At the end of the visit, I asked the owner if he was from this other moving company I had contacted (oops) and he replied, “no, but they're great too!" That's how I knew they were good because they didn't need to bash another company to get clients. Moving is such a stressful process, and they really made it as painless as possible. They responded quickly to all my questions over email, and on moving day the team was on time and worked fast! My apartment was packed, loaded, and unloaded in half an hour under the estimated time. The team stayed til the end of the booking to help me unpack as well. The guys were super friendly and just a pleasure to deal with. I'll definitely be hiring this company again for my future moves!