Airtel Prepaid / Friends Scheme / cug not activated & refund not done!
I've a Airtel Prepaid card of Friends scheme card with 2 of my other friends. I opted for CUG Benefits, but could not avail them. Due to this, the Calling rate within the group which should have been 10 Paise is instead 1/- (10 times higher). I complained about it... and even after 9 days of the complaining movie going on, and talking to all the people out there, including CCS, Floor Supervisors, TL and Asst. Managers, the issue is just not resolved.
They always keep on repeating the same old words..."Its under process... N It'll be resolved as soon as possible..." This "as soon as possible" has no specific time limit or so... They are all useless... My friends always say I'm very Optimistic... Now I've also started believing that... See the Height of my optimism...
Still I believe that... Hope someday my issue's resolved... I still hope...
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