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Airtel Post Paid Services / roaming activation problem

1 India

The company has not activated South Zone roaming requested by me on 22.12.2006 though they have acknowledged the message and assured to process the request with in 48 working hours.

But till 30th the same was not activated and when complained, they have a passed a resolution for Rs.100/- regretting the inconvenience caused and the same was adjusted in the bill amount.

But i have not accepted the same and i would like to know why the services were not provided to me when assured.

Further i would like to proceed to sue the company and if any possibilities are there the same my be informed.

Hoping for the best

Srinivasa Rao Peri

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