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Posted: Mar 20, 2017 by    

Refund of cancelled accommodation

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I had to cancel accommodation which I was to get a refund for. The original booking was booked on a card that had a fraud on it and had to be cancelled. Airbnb supposably has to pay back to the credit card and told me I have to go to the bank to get the refund, I did that today and they do not have the refund so I am now our of pocket and airbnb will not help me
Complaint comments Comments (1) Complaint country Australia Complaint category Timeshares / Vacation Rentals


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N  21st of Mar, 2017 by    0 Votes
Then you are out nothing. If the card that was refunded has been cancelled, then you owe nothing, therefore are owed nothing.

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