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Air India Express / gate staff

1 Dubai, United States

Myself Dr Ranjit Pillai, I had very hard bad experience with your gate staff on my travel 17th October 2018 in the gate of flight IX 540 flight towards trivandrum ( 10pm). They are unnecessarily checking the hand baggage again on the gate and emptying many of my fellow passengers duty free purchased stuffs and I saw one the gate executives is tactically getting those things by threatening and manipulating the passengers saying heavy charges etc. I questioned this and I tried to pictures the gate gul who steals the stuff. Then it was a nightmare for me and I am kicked out. I made a complaint on Dubai police and left in another flight. I would like to make this as a strong complaint against the gate members at this time. I can remember those two persons face.
Requesting further procedures for my complaint
Ranjit Pillai

Oct 17, 2018

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