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Affordable Dentures & Implants / Affordable Care Complaints Summary

38 Resolved
95 Unresolved
Our verdict: When using services from Affordable Dentures & Implants / Affordable Care with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Affordable Dentures & Implants / Affordable Care reviews & complaints 135

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7:23 pm EST
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Affordable Dentures & Implants / Affordable Care pain

I took my wife there to get a "simple extraction" Well, the dentist did not numb her all the way then when we were done and we got home i noticed that she was bleeding more than normal. The dentist literally sliced open the top of her mouth. I called him and said he needed to give her something for pain and they refused. NEVER again will i take my wife there.

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always in pain
Summerville, US
Jan 23, 2013 6:17 am EST

I also had the most horrable experience ever.I had 26 teeth pulled at one time.and what was suppose to be a 30 min. proceidure took over 2 hours. He got down to 4 final teeth to pull the needle he was useing, was not working so he looked at me and said that this was going to hurt, he then leaned over me and pulled them out as I felt all the pain. He then sent me home with no antibotice and when I returned with a severe infection, the other doctor on staff informed me that when pulling that many teeth, it's like having surgery and I needed the antibotics in the beginning. since then, there are so many bone fragments that I'm always in great pain, can't wear my dentures and can only eat soft foods.It has been over a year since this has happened and I'm still in pain and misserable. Please feel free to e-mail if you get any answers. Thank you, ...jbradley143@hotmail.com

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5:56 am EDT

Affordable Dentures & Implants / Affordable Care avoid at any cost guys

Ok i called affordable dentures the first thing they assured me is the teeth and complete visit would only coast me 360 dollars that wasn’t true im glad i had extra with me after spending gas for going to bowling green ky but thats ok for new teeth rite. i get the impressions done that’s nasty then the impressions wasnt rite so they had a guy from the back to come out and take them again he is the guy thats makes the teeth not the doctor when it is said and done they bring me my new teeth they put them in my mouth and they fall straight down with no hesitation so i ask why they wont stay in my mouth thats the upper teeth the put fixadent in and said they would have to be adjusted that my gums would shrink for about a year so i said well if my gums shrink shouldn’t they fit tighter the first time but im not the expert so i say i guess ill see yall in about a year.

so a few months down the road im eating a hamburger and i swallow my front tooth i take it back and they fixed it but they said i waited to long for the adjustment i talked to the guy that maid my teeth he assured me that they would then the doc came out and got hateful with me and said the guy in the back didnt run that office that she ran it and she wouldn’t fix my teeth i left mad and 3 weeks ago that tooth came out again i have called them countless times no calls me back.

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11:04 am EDT
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Affordable Dentures & Implants / Affordable Care crooked, pearl white, horrible

Had fullset dentures done on 7-5-12, best 995.00... They r horrible!, pure white as snow and crooked, my 20 year old dentures look better then they made, the nurse was hateful, kelly... Tried to tell me how far I lived, bad experience... Dr, wick wants me back july 16th no! I want my money back deborah christian, nineveh, in 317/878/4649 [protected]@att.net

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2:17 am EST
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Affordable Dentures & Implants / Affordable Care affordable dentures quality is horrible

Affordable Dentures Scams the Elderly. The only good review you'll see here is by 'Crystal' an EMPLOYEE OF DR GOOSS. After much research and after dealing with this company for a long time, the following is my honest opinion: This office is setup to scam the elderly out of money through poor quality dentures and intimidation. You can easily research Affordable Dentures online or by calling around to various dentists and asking them why this company is cheaper. We didn't research anything but price and so we found out the hard way. This mistake has cost us thousands of dollars. My mother was humiliated and treated horribly by them not because she argued with them (because she didn't) but because it's their policy to treat people rudely once they have received payment. She now has spent 3 years going to various specialists and receiving physical therapy because of the damage done to her mouth and jaw. The way they make their money is by running it like a mill: people are rushed through like cattle as fast as possible in shifts. Also, they use very poor quality materials and the employees do not have the training that other dentists require in order to make good fitting dentures. Lastly, once you receive your temporary dentures, they will avoid giving you the 'permanent dentures' or second set at all costs. These 'permanent dentures' are cheesy quality as well but do cost them some money so they will do their very best to put you off no matter how many times you go by or how many months you give them. They will try to make you as miserable as possible so that you will not want to endure the stress and humiliation of talking to them and therefore you'll eventually drop it. The company has been sued by many, many people because of the poor quality dentures they produce. They use the cheapest low-quality materials that can be found so that the dentures are very brittle and fragile. In order to save money, Affordable Dentures' employees are not properly trained to make decent dentures. You can compare the quality of Affordable Dentures with any other dentures including dentures made in Mexico (I have loved ones who went to Mexico for theirs), and you can see the difference right away. Dentures made by affordable Dentures have uneven plastic so that it'll be way too thick in some places and way too thin in other spots. The dentures are poorly made so they're extremely uncomfortable and cause long-term mouth pain and issues. Affordable Dentures was started by two doctors in 1975 in order to make a fortune on the elderly. Dr Charles Meyer Gooss is a horrible excuse for a dentist who greedily feeds on the savings accounts of the elderly (and destroys their mouths in the process). For some reason, our corrupt government will not stop this. We have to research it and, if we find this type of scam (especially against our elderly), we must do everything we can to protect them. Please do not use this company. But, if you did, you are obligated to let others know. Please "shout it from the rooftops" so that these sick people can go back to picking pockets and snatching purses.

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Shady Operator
, PR
Jun 19, 2012 7:36 pm EDT

Affordable Dentures Scam Artists in Carolina, Puerto Rico
My husband was seen by Dr. Ellen C. Gotay dental surgeon or so they say. She had no bedside manner. Looked kind of shady. We spent $1, 150.00 on upper and lower partials. We were told the partials would be ready in three weeks. To make a long story short when we returned we were told the dentist had resigned. They had the partials ready, yeah right but could not give them to us until a dentist had them fitted. We just recently stopped by their office and they are in the process of closing down their operations in Puerto Rico. I am stopping by the dental licensing board and placing a complaint against this dentist. When i am through with her, her so called license # 2042 will not be worth the paper it was printed on. Her TIN # is [protected] her NPI is [protected]. Managing Dentist "MY FOOT". Gyped Consumer...

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5:07 pm EST
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Affordable Dentures & Implants / Affordable Care customer service

The customer service here is horrible. Even with an appointment, you have to wait for half an hour to an hour to be seen. The receptionist is rude and unhelpful, the staff is mediocre and the dentist doing the dentures area you for less than 10 minutes. For a a service that happens so quick, it makes lo sense to have to wait as long as you do. And the dentures never are done right the first time. Unless you have free time to come in and out frequently for fittings, this place sucks in everything it does.

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jla0218
Morristown, US
Jan 11, 2013 3:11 pm EST

must be the same group that goes from one office to another. In Morristown, TN had the same problem BUT NOT UNTIL AFTER I HAD PAID THE BILL. They were nice as they could be until they got the money. Dentures are horrible, service is worse than terrible at this office also. All I needed was a copy of the paperwork to turn into the insurance and was told it was available on the day the service is performed ONLY. Moved in December and misplaced paperwork during the move. Will not give me another COPY because "That's their policy.". Haven't complained about the crappy job on the dentures or the poor service at this location to anyone. Didn't get rude or mad at any time while at the office. Secretary at the window was VERY rude anyway. Guess I'll have to get a lawyer to get this 10 cent piece of paper.

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6:14 pm EDT
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Affordable Dentures & Implants / Affordable Care service, ill fitting teeth

Go to a reputable dentist. Affordable Dentures are a joke and the service is worse. They will not make your teeth functional and treat you with rudeness if you go back to have them adjusted. I bought the Premium which is supposed to be next to the best. I have spots in my dentures where you can read through from being thin.

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Update by bcme136
Aug 16, 2011 6:20 pm EDT

Anyone thought about a class action suite against these people?

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3:56 am EDT
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Affordable Dentures & Implants / Affordable Care poor service, poor quality, ongoing problems

In August of 2010 I went to the Tempe Affordable Dentures location to obtain consultation and to get an upper denture. We live in Northern Arizona and that was the closest and was 5 hours south. He did an extraction on 8 teeth and gave me a temporary denture.

After days of severe pain and swelling, I developed a fever of 102 and called the emergency number he had given me on my sheet of instructions. It took hours to hear back from him and then he just called in an antibiotic and suggested it may be dry socket.

After 10 days on the antibiotic I was no better at all. I developed sores inside my entire mouth and the gums were so painful I could still only consume liquids weeks after the extractions. I drove back down and told him I couldn’t stand the pain anymore. At that point, he examined me and informed me the sutures had not dissolved but had grown up into my gums. He removed them and advised me it should heal fine.

I went back down after the gum swelling had subsided and he did a soft reline (even though the package I purchased called for a regular reline). I went back home with the denture fitting better. However, by the beginning of 2011 it was again quite large due to more swelling subsiding and I called and found out that the Tempe branch location was closed. No word from Affordable Dentures as to why, but I was told my files were transferred to the Sun City, AZ location. I went there and was given a reline and told that I was ready for my permanents. In the beginning of March I went in for a permanent denture.

Now, almost a year after my initial visit with Dr. Acosta, I have some protrusions on my gums which lead me to believe there may be other foreign things in my gums. I’m not sure if it’s additional sutures or pieces of teeth or what is causing it, but want to get it taken care of and do not believe I should be financially responsible for an exam/x-ray. I feel it is Dr. Acosta’s responsibility and now that I am less than 6 months into having my permanent dentures, a tooth fell out and the "exact duplicate" I purchased as an added cost is NOT a duplicate and looks like wax teeth.

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sunshine47
, US
Jan 31, 2020 11:07 am EST
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Watch out, RUN the other way! Ads offer free consult and x-rays until they know you have insurance, deducting from patient's yearly allowance. Nothing but a sham, exam doesn't match up with another dentist's treatment plan. This place shouldn't be allowed a license or to bilk insurance companies and senior citizens in Sun City AZ area. Go elsewhere!

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MG!
, US
Sep 02, 2016 9:17 am EDT

Sun City, AZ Affordable Dentures is only after the money and NOT helping people. You pay upfront first of all so of course once they have your money the care less. Much less! I went in, had 28 teeth extracted, one impression that obviously was not right, temporary dentures put in (back teeth of temps are flush with gums! What?) How the hell can I ever chew with the teeth flush with the gum part of the denture? Even the tops don't stay in. Relines are NOT free beyond the first soft reline which is CRAZY! Your gums shrink rapidly in those first months and the only thing to help them fit properly (assuming the bite and alignment are correct) is a reline. soft reline is $75 dollars a pop and I can tell you... they say it will last a couple months. NO! Not even a week, unless of course you dont ever run them under water or clean them. I have been back like 4 times and since extraction day have not seen the actual dentist again? Are you serious? Maybe he took my 6k and went on a vacation? This place should not be allowed to do business, they take advantage of elderly people and people who have struggled for years with bad teeth for whatever reason who are desperate for help and often have no other option.

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10:03 pm EDT
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Affordable Dentures & Implants / Affordable Care stay far, far away!

Bad service, bad dentures. They are not there to please the customer AT ALL. They are there to please themselves and get money. First of all, you have to show up before 10am and you MIGHT get in to see the dentist. No appointments are ever made and there is no guarantee of service that day. We went back one day (drove 1 and 1/2 hours one way) and the dentist wasn't there (they turned us away) so they wouldn't even allow us inside for an adjustment on a partial. Also, if you show up after 10 am, they will refuse to give you service no matter what. While I was sitting in the waiting room, a previous customer was going on a trip the next day across the country. She practically begged for them to help her, but they refused because she showed up after 10 am. They told her about another location on her way. All she wanted was a small adjustment and it would have taken about 5 minutes. Also, from the beginning, my partial did not fit my gums. There was supposed to be a one year warranty/guarantee on them, but the only thing they would do is adjust the flimsy little wires. Then, when I went back after about 11 months, the doctor said there was no way for him to fix them. When I asked for him to reline them, he totally ignored me. Then, he told me he would give me a deal for one day only. He would give me my money back, but he would keep my dentures (partial). I explained to him that I needed them to eat, because I only have two teeth on the bottom. He condescendingly repeated the "deal" three more times, like I was a child or slow. I said I could take them to another dentist and see if he could fix them, and that is when he got mad. He took my dentures and wrapped them in a rubber glove, walked out of the room, and said, "That's it. You're getting your money back." He kept them in his hand while he wrote on the chart. I asked him THREE times for my dentures and he ignored me each time. Finally, he made me sign a paper saying that I was accepting the teeth instead of a refund. When I asked him if he was going to put in there that it is the only way he was giving my teeth back, he said, "Well, that is understood." Also, no warranty paperwork was EVER given to me. My advice to anyone who is considering going here is to run the other direction. Go ANYWHERE but here.

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Tracy Bailey
, US
Jun 20, 2016 10:05 am EDT

Why have neither of you complained to the BBB? That's very effective the majority of the time. Has worked for me anytime I was in a situation that needed a business to do the right thing.

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unrea
Evansville, US
Jun 28, 2012 11:46 am EDT

Dr, Nigh pulled all my top teeth, when I went back for my 2 week check up, I left in total disbelief and SHOCK! I was still sore and swollen, my teeth were out I was laying back in the chair the nurse left the room Dr. Nigh picked up my dentures and shoved them in my mouth, I told him that hurt he proceeded to move behind the chair holding the denture and pulling up on it as hard as he could. I started yelling, he wouldn't let let go I grabbed his arms and he jerked my dentures out scraping my gums causing them to bleed and he ripped the bib off. I was crying and he walked out and never said a word. I went to the desk and told the receptionist what happened and told her I wanted my teeth back. I was crying and shaking and told the lady that I was thinking about going to the police and make a report because he "INTENTIONALLY" hurt me. I had to sign a paper stating that I would never seek care there again before they gave me my denture. It was odd that she already had the papers ready for me to sign as soon as I walked up to her. There is something WRONG with this man and I did file a complaint with the Attorney General.

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2:32 pm EDT
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Affordable Dentures & Implants / Affordable Care the worst dr ever!!!

Dr. Noland is the worset Dr. Ever ! She has no chairside maners her approach with her patients is rude and direspectful ! I was a patient of her's and I came in to get a tooth pulled. The first thing she did was ... She came in said Hello and told me me to hold my head back and open my mouth so I did what she asked me to do the next thing she said was that my breath smelled realy bad and did I brush my theeth before I came in to see her... I told her yes and she just look at me as if I was CRAZY! The next thing she did was started pullin on my lips realy hard tellin me that my mouth wasent opened wide enough for her so I try to open it more. By this time my tooth was killin me and so was my lips. I try to ask for another DR but before I the chance got do so she stabbed me with the needle in my gums not once but 3x not onece did she say Sorry or anything The poor Dental Assistant in there with her look like she wanted to cry for me! After the the stabbing anb before she left the room I finally got the chance too ask for another Dr. But why did I do that... She begain to be RUDE sayin " Why do you want another Dr what you think I dont know what im doin AND OH BY YHE WAY IM THE BOSS!" NEVER in my life have i been so horribly humility in all my life. I did'nt get the tooth pulled i walked out and went somewhere else! So on that note ...DONT EVER LET DR. NOLAND DO ANYTHING TO YOU NNNEEEEVVVVEEERRRR!

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Update by Horribly humiliation
Jul 09, 2011 3:32 pm EDT

Affordable Dentures is the worset place ever. Dr Noland is the worset Dr ever. She is very rude and disrespectful! she needs to step down from her Dental Duties for good. After goin to the place to get a tooth pulled my mouth hurt so bad I was'nt able to eat or sleep for about a week! I have gotten teeth pulled before and never had this problem before. So I went back there and try to talk with her and that's when it became so clear just how rude she realy was! I got in the room and she came in" Hello she said I asked her was i supposed to be in this much pain? " She said... What do you think !" I told her no and that's when she begain yellin and rolling her eye's saying" What do you think I dont know what im doing and if you dont like the work I done you can go somewhere else" I told her I wanted to talk to another Dr. and that's when she was walking out the room work sayin "IM THE BOSS HERE!" and nobody is goin to tell me how to run MY OFFICE ! SO I didnt get the chance to talk to another the Dr. Because i ove heard her telling the Dental Assistant. " Just clean her up and get her out of here". For all the patients that she come in contact with they all say the same thing about how she is the WORSET!

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Affordable Dentures & Implants / Affordable Care upper dentures breaking three times in less than two years

In oct of 2009, I had full upper extractions - and new upper dentures, from affordable dentures in florence ky.
In early oct of 2010, my dentures split in half, I had to pay about 100 dollars to get it patched up.
3 weeks later they fell apart again - I went in payed about 280 dollars for a new set, this 2nd set split about 3 weeks ago. This time they patched this one for free. I left on business for virginia. Two days after I left cincinnati, the 2nd patched set fell apart. So I had to visit affordable dentures in chester virginia - the dentist had some compassion, and patched the 2nd set for free. Now having stupid confidence in this group I had them make me a custom denture, 405 dollars - these fell apart 2 days later - I relayed this information to affordable's national complaint dept (They asked, what would I want from affordable) I said patch my third set, and give me back my 405 bucks. Then I said what would really be fair, reimberse me for the 3 dentures that never lasted past one year (I am currently waiting to hear their response) michael in cincinnati

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7:33 pm EDT
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Affordable Dentures & Implants / Affordable Care poor quality & rude service

it will be 8 months tomorrow that my daughter had all top teeth & all but 4 bottom teeth pulled. she was NEVER able to wear her temporary teeth and now her permanent teeth are just as bad. $3, 600.00 is not cheap. she has been treated rudely by Dr. Eric Snyder & called a baby because of her PAIN complaints. I have lost track of the many, many trips for fittings. I think he needs more training or another profession. her money should be refunded.

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Grams9
, US
Jun 01, 2016 5:29 am EDT

Had received a estimated from another Dental place so we decided to drive to Affordable Dentures to made a appointment to get their price to compare. We walked in the lobby wasn't very clean and then the girl at the window was sleeping! Someone else had to wake her up. She wouldn't make us a appointment just say "there is a pamphlet you can call for a appointment ". We walked out and went back to other place and my husband will have his teeth from a clean professional place!

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slekjr
, US
Mar 17, 2015 10:46 am EDT
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I spent a bundle on dentures from a private dentist in another area They told me they needed to be relined the day they first put they in, and that I could not wear dentures without implants.
After going without for 4 years I went to see doctor Snyder, and the nest day walked out with a beautiful upper denture and a lower partial that fit perfect and I can eat most anything. I needed one adjustment the next week.
He was brutally honest about his services which might put some people off, but he does great work and my sister-in-law has the same results. I recommend them highly.

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Ugh. in Ohio
, US
Jun 19, 2012 3:26 am EDT

Went in and was not shown my options, was expected to know his business... he was more interested in pushing a "package deal" and when I said no thank you to that, his attitude changed from the "caring dentist" to the "upset businessman". I received my partial yesterday- but wasn't I supposed to be called in for a wax fitting? Because obviously the teeth are mis-shapen and it don't fit.

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7:38 pm EDT

Affordable Dentures & Implants / Affordable Care scam, theft and intimidation

I ordered the custom dentures from the company. The day they gave them to me I informed them the dentures did not fit. They told me it was fine and come back in 2 weeks and they would do a remake if needed, and adjust it otherwise.

I used my old dentures for the 2 weeks and when I returned they told me they would only fix any sore spots I may have and replied 'I dunno what to tell you' when I said they didn't fit. Then a man came in and said the new teeth were same as the old and I said 'no look there man, its the gum thats too high'.

The man then turned and bent over about 12 inches from my face and shouted 'DON'T CALL ME MAN! YOU CAN CALL ME SIR WITH RESPECT'. I could smell alcohol on his breath and was very nervous about his aggression because he was a very tall large man. I said 'man is just an expression, I didn't mean it with disrespect, just trying to show you the problem area on the denture'.

The man then continued shouting and said 'Get up and get out of here! GET OUT! HIT THE BRICKS BUDDY!' I was afraid to say anything else because he was red in the face and obviously drinking so I got up and left. As I left I noticed there were at least 2 other customers in the cubicles beside mine who heard the exchange.

Also my fiance was there with me. At the front we asked them to put in writing that they were refusing to make the adjustment and the receptionist stated 'I ain't giving you nothing in writing, bye'. There were about 12 customers in the lobby who heard this exchange as well.

I have never been treated this way in my life and I cannot remember being that afraid for my safety. He frightened me so much that after I left when I realized he still had the teeth the company made that did not fit, I was afraid to go back so I just called and asked. I was placed on hold then the line went dead.

I will tell you that after having thought about this overnight I am getting very upset. I paid for custom dentures that would fit, and I was given something that I cannot wear at all. I want custom dentures that fit... I paid for it. I do not want any drama about it, I did not pay for drama and intimidation. The part that unsettles me most about all of this is that I am 26 yrs old but I noticed many of your customers are senior citizens and I should really hope and pray that this office is not treating them the same way they treated (attacked) me if they try to get them to stand behind their quality promises.

I have looked online and found quite a few testimonials from consumers that are almost the same as mine. Very unsettling. I am hereby demanding in writing that Affordable Dentures refund my money because they not only didn't provide dentures that fit, but they kept them when I tried to get them to make them fit. I will cc my attorney on this email in case Affordable Dentures decides to outright scam me.

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Sue Lawson
Morehead, US
Jun 18, 2013 8:29 am EDT
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I too am considering taking action against Affordable Dentures..

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3:34 pm EDT

Affordable Dentures & Implants / Affordable Care rip off

On April 24th, 2011, I had a single tooth extraction, as well as a partial lower denture made at Affordable Dentures in Lima, Ohio.

The Dentist was a Dr. Cline. I was not given a local anesthetic as you would expect, only a spray on the gum area. The Dentist tried to pull the tooth and broke it in half. After excruciating pain, he then pulled the second half. All of this without proper Novocaine or medication. He said "you can stand a lot of pain can't you?" After that, he then attempted to fit the partial plate that this company made for me. It did not fit and was shabbily made.

I tried to insert this partial plate one time before I went to bed and it broke. I certainly wouldn't have been able to eat with this partial! All of this exasperating experience and excruciating pain for the amazing low price of just $410.00! I instantly contacted their corporate office and left a complaint.

Now, I have to go to a real dentist to have this botched procedure corrected and have a new partial plate made. One that fits and one that won't break the first time I wear it. Never call Affordable Dentures! This company is neither affordable or pleasant to deal with.

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Affordable Dentures & Implants / Affordable Care no way to describe what they did in 10 words

First let me say I have been to the Affordable dentures in Carrollton, Ga numerous times - never dissatisfied, but Cartersville closer - bib mistake

after spending 2hr20min.for fitting of metal for partial was told to come back at11:00 to try wax impressions-meantime they had kept my upper plate(which was in perfectly good condition when I left it) only to find out they had broken it-now I am back at 2:00, seen at 5:30 upper denture repaired with a different color, so now my upper plate not only is rough in spots but is multicolored -and at this point they decided to tell me I had a bad attitude and had one all day - well duh-they must be given courses in how to irritate their patients, because it only got worse, the dr. decided my attitude was such she did not want to complete the job, so I now have a mylticolored upper plate and no new partial or upper plate which was what I went for - the premium ones - I told the I wanted my money back - well so far have not seen a penny. I highly recommend any other Affordable denture but NOT Cartersville.

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4:26 pm EST
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Affordable Dentures & Implants / Affordable Care dental/dentures

I was just about to have a new upper plate/denture made by this company for $295.00 and I read all the complaints against them on this site, and on the internet. It appears that these complaints are nationwide. I am really grateful to these other posters and I decided to take my $295.00 and use a reputable dentist who cares about his work. I do believe that cheaper is not always better. My new dentures are going to be $1, 400.00 just for the upper plate, but as the old saying goes, "You get what you pay for." Also, I do know that good quality dentures can take several weeks and several visits after the first impression is made to ensure good quality and a proper fit. Thank you for the forwarning.
Just sign me... " Glad I didn't go here!"

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4:34 pm EST
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Affordable Dentures & Implants / Affordable Care ill fitting dentures bad customer service

first off, the day i had my teeth pulled they did not fit and I told them so, they said "your just gonna have to get used to them is all".Now these molds were made before my teeth were pulled and if anything should of felt to tight because of swelling! So I asked my wife (a denture wearer)and she confirmed this.So after complaining over the phone twice, once 2 days after second two weeks after, they agreed to adjust the dentures so they will fit. Now the adjustment only fixed where they were hurting my gums! to get them to stay in my mouth they used half a tube of ploy grip to get them to stay!I wore these dentures for the day.the uppers were so big i looked like Mr. Ed (the Horse) and were not even functional, Could not eat spagettio's with these teeth without choking!But it gets worse! I was hungry and decided to take them out to eat.It took an hour and a half to get all the poly grip out of my mouth, where it filled all the holes in my gums!It was painful to say the least! But what the worst part for me is that they ignore what the patient is telling them, I firmly believe that the teeth given to me were not mine and they knew it all along.I'm going demand a refund tommorow for the dentures, if that doesn't go well you will here from me again with part 2 would recomend them to my worst enemy!

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Karen Messenger
, US
Aug 10, 2016 4:53 pm EDT

I have had the same problem in the Arlington, Texas office. I had my teeth pulled and the denture put in immediately after. Being a first timer, i thought maybe thie feeling of them being to big was due to all of the facial swelling. I went to the return appt. the very next day and told the tech that they felt too big and was told "well they are dentures and you have to get use to them". After two weeks I called and told them something had to be done as I was unable to eat, talk, or even drink most things and had lost 10 pounds in this time period. Well the office was closed for a week for vacation, so now I had to wait another week for them to open because each office is owned individually so to go to another Affordable Denture office would cost me what ever the office charged. I have now been back 9 times and the whole set has been remade two times and the bottoms three, well I still can't wear the bottoms because they keep using teeth that are to big and don't fit my mouth correctly. I don't even know who to talk to about filing a complaint. On top of all of this once the soft liner was place on the first set I was never told to come back in so that all of the sharp points that my newly pulled teeth would allow the liner to create needed to be filed down. So again I suffered with this. Each time I went back the tech that I had kept telling my husband and me that "they are dentures and you need to get use to them", I have now had them since May 24th and still unable to wear the bottoms because they are too big and cut into me gums and cheeks and because the teeth are to large as well I can't eat with them in because I can't chew.

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1:30 pm EST

Affordable Dentures & Implants / Affordable Care full mouth extractions

I went to affordable dentures because I wanted all my teeth removed and dentures put in. I went in about 8:00 AM and had a little wait but was taken back by a nice young lady.

The doctor was kind and understood my plight of wanting new teeth. The extractions went well and with little pain. I could feel the teeth leaving my jaw though. One by one they came out and I was so pleased. Other doctors didn't want to remove them for me.

Now I wear dentures and it is so nice. I wish I would have know about Affordable Dentures years ago.

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11:39 am EST

Affordable Dentures & Implants / Affordable Care did not receive adequete post care

I had 2 complex teeth removed on 02-03-11 and developed a dry socket on the weekend and could not contact them in any way. Contacted them on Monday 02-07-11 at 8:00 AM telling them of my pain and was told I could not see someone until 10:00 AM. After arriving and telling them of my pain, I had to wait almost 2 hours to be seen.I will not go back there or recomend them to anyone! The Affordable Dentures that I went to 3081 Highway 31 East, Tyler, Tx 75702.Phone# is [protected] Blake G. Sinclair, DDS.

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kay gunter
woodbury, US
Apr 30, 2013 10:40 pm EDT

i am a 47 year old lady that visited the affordable dentures in Cookeville, Tenn to have 12 exractions and same day dentures that was on 4/25/2013 I returned on 4/29/2013 because i could not keep my upper denture in, even with several different kinds of denture adhessive they still fell out when i opened my mouth to speak . Ispoke with Dr. Vinson about the problem, he said that was normal, I repeatedly telling him they were to big and how was i going to keep them in my mouth he then laughed at me and said i dont no.he told me to call the people over the denture adhessive company and complain to them and then he laughed at me again, he kept telling me they were normal and there was nothing he could .He didnt even try also my teeth were crooked to the left, he said they were not all of my family said anyone could see they were not right .By then i was in tears and i ask him what would i have to do get superglue, at that time he laughed at me and said yea you might want to try that people uses anything.I never felt so put down in my life, at then he held his hand out for my dentures and he refunded my money for the dentures, when i got home i called affordable dentures in Shelbyville Tenn.and explained to them what happened and ask would they see me i needed some dentures, she told me she would talk to there doctor and see how long i would need to wait to get another impression, she said we will contact you the next day and let me know when i need to come in.The next day i waited untill 1;00 pm thats when they said, well i thought they might have gotten busy so i called them, I ask her if she had heard when i could come in, and she replied he spoke to Dr. Vinson and he would not see me. when i ask her that at the beginning after what happened at cookeville, tenn. office she said that was no problem. I am very disappointed in the way they treat there patients, I would not recommend any one to spend there hard earned money there and be so disatisfied with such a horrible out come.

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12:10 pm EST

Affordable Dentures & Implants / Affordable Care stay away

My wife had a tooth come out of her partials and took it to be repaired at Affordable Dentures on 3 occasions. The very same repair work that they did keeps falling off. It cost me $95.00 every visit. The receptionist is always very rude. I called them on one particular occasion to pay them another $95.00 to repair my wifes dentures. The receptionist told me that I had to pay them before 12:00 noon in order to pick up the repaired dentures by 2:00pm that same day. I gave her my credit card info twice over the phone and twice she said my card was declined. I told her that my card is a debit card. She said that I would have to come in and enter my cards pin number to make a payment. I drove to the business and presented the same card and it went through immediately without me using my pin. I don't think she ran my card at all while on the phone. My wife told me later that the same receptionist always gave her trouble like this in the past. I asked the receptionist if I can pick up my wifes dentures now that I have paid. She said no, its Affordable Dentures policy that you pay by 12:00 noon and pick up at 2:00pm regardless if they're ready or not and no matter how far away the customer live. Why do these people have bad attitudes? Others have had the same problem as we have.

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montanamom
Libby, US
Jan 02, 2011 11:48 pm EST

VERY, VERY DECEIPTFUL! I took my daughter to Spokane Washington to the Affordable Denture office and was very disappointed. I attempted twice to set up an appointment with them explaining that we lived in Montana and we had todrive over 300 miles one way just to get there. They assured me that we did not need an appointment and if we were there first thing in the morning, they would make sure she got taken care of. So we drove the 600+ miles, spent $80 on a motel room and both of us took a day off work to get there only to get in the office, complete paperwork and then be told our appointment would be next week. DON'T BELIEVE THEM! TOTALLY MISLEADING.

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6:41 am EDT

Affordable Dentures & Implants / Affordable Care bad service

I went to afforable dentures in chatanooga tn. where they rush you through like cattle. taking money even before the impression is made. my first attempt for new top denture. I was talked onto a reline, 160.00 did not last. Second attempt, impression was made early in morn. Was sent away 8 hrs. without any teeth(they kept my old dentures) went back at 3:00 and when they came in for me to try on I couldnt talk with these new set of dentures. They had such a thick palet my tongue had no place to go. Dr. said they must not be mine. He said normally wouldnt give a refund but would this time. It was their fault. I got my refund and got the H--- out of there. Would never consider trying them again.

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khatykat
Shelby, US
Oct 13, 2010 10:28 am EDT

Please consider filing a complaint with the American Dental Association. Can be found, and filed over the interent. As well as with your local BBB. I too had a prblem with Affordable Dentures. I filed my complaints. Even though the husband of the dentist claims to be an attorney, and is NOW threatening me; I have hired an attorney. And I have now filed a complaint with the Lawyer License Board because of his threats. We all need to do everything we can, when we are mistreated by professionals. Or they just keep on doing it.

Affordable Dentures & Implants / Affordable Care Customer Reviews Overview

AffordableDentures is a popular dental service provider that has been serving patients for over 40 years. The company has received numerous positive reviews from satisfied customers who have praised the quality of their services and the affordability of their prices.

One of the most significant advantages of AffordableDentures is their commitment to providing high-quality dental care at affordable prices. Many customers have reported that they were able to get the dental care they needed without breaking the bank.

Another positive aspect of AffordableDentures is their experienced and friendly staff. Many customers have praised the professionalism and expertise of the dentists and staff, who have made them feel comfortable and at ease during their appointments.

Customers have also reported that the facilities at AffordableDentures are clean, modern, and well-equipped. The company uses state-of-the-art technology and equipment to ensure that patients receive the best possible care.

Overall, AffordableDentures has received overwhelmingly positive reviews from customers who have praised the quality of their services, the affordability of their prices, and the professionalism and expertise of their staff. If you are looking for high-quality dental care at an affordable price, AffordableDentures is definitely worth considering.
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