Affidavit Federal Department / Very slow customer service and lazy work habits of employees
Hi! I am a concern customer that love to eat in different places including my favorite Resto. Shakeys. I dont usually do this, this is my first time complaining on the services of the employees of any restaurant, because i have a long patience and understanding. But this time it reach my limits. Here's the details. Me and my friend choose to eat in the Shakey's Branch Located at 2F Market Market Bonifacio Global City Taguig City, Philippines. When we came in i ask one of the employees infront of the store if there is a vacant seat for two. I saw about 4-6 tables that are not accomodated, and no reservation tag in table..He told us there is no available seats. So we waited for 30 minutes. After 30 minutes we are now seated near the entrance. We picked our order, called one of the staff but he ignored us. And again i raised my hand no one came in to assist, they just looked at us. We waited again, for about 5 minutes if there will be someone cared to assist us. But no one came. So we decided to go somewhere else to eat. As a customer, service is very important. If i am the owner of the company i will fire all the employees that are lazy and dont care about their customers. This will affect the companies good reputation. So i request that you change all the lazy personnels on that branch..it will do no good in the companies profit and great reputation.
-Shakeys Avid Fan i didnt include my companies name to make it confidential.