AeroMexico / cancel flight. flight refund approved never credit my credit card

Mountain View, Californiamountain view, US

I bought a ticket which the flight cancel . New flight will not work so ask for a refund September 8 Today is November 28 I called several times and they said that it was approved and they never credit my credit card.
Call and they keep giving me the round around and they don't credit my 3000 dollars ticket either tell me when they will give me my money back and nobody to talk to.

Nov 28, 2017

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