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Aeromexico / was not able to fly

1 Mexico
Contact information:

I wasn't not able take my fly that day, because i did not a single immigration paper i need and than they wanted charge 200 more dollars to fly the next day. but i refuse to pay that day and they offered me to have the open ticket for a year. So the same day i live 3 hours from the airport i got the paper i call them i wanted to fly again but now they wanted to charge me 500 dollars more plus my ticket.

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