A&E Factory Service / destroyed my refrigerator!
The compressor on my 3 year old refrigerator broke. I was told to call A&E because it is under warranty. During the repair the tech told me he cut the suction line and that A&E would now have to replace the refrigerator it cannot be repaired. He said they would contact me within 24 hrs about the replacement. He also scratched and gouged my hardwood floor in the process. Customer service will not allow us to talk to any managers or supervisors and only that someone will call us back. Nobody has and it has been a week. They also said have your homeowners insurance take care of the damaged floor.
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