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Advanta / refund

1 United States

On May 26 I received an email saying that Advanta was going out of the credit card business and I could charge nothing after May 30. I set about replacing the ONLY credit card I have. I could not get on the website and I could not get through by phone. There was a continuous busy signal. I transfered a $300 balance to Discover. (my new card) This was an over payment because I could not determine what had actually gone on the card. When I was able to get through by phone, I was told the check was being mailed out that day, and I should get it in 7 to 10 days. I have been told that 3 times now. Most recently today. I wait 10 days between calls even though I am sure the mail is not going pony express... I believe I am being told the "worlds oldest lie."

Dorothy Kalaveras
aaldorothy@gmail.com

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