Access America / Would not refund money
My fiancee booked our honeymoon in Austrailia as a surprise. He did not realize the extent of my medical condition and that a dr. would not ok me to fly on an airplane due to my hearing problems and the fact that the pressure could bust my ear drums. Access America would not refund the money. They refuse to. They said a dr. needed to write a letter stating I was unable to take the trip and they would refund it. Here I am 4 letters later and STILL NO REFUND!!! This is putting a strain on our marriage b/c he really wanted to go and I know that I am not physically able to do so and they are cheating him out of his money. He bought the travel insurance. What the crap is the point in insurance if you can't get your money back. This company is the worst company ever and I think they should be closed down and the $10, 000 should be refunded to my husband!