Abella Mayfairunauthorized credit card charges

Review updated:

I ordered a free sample, I paid for shipping only. Two weeks after they took 136.00 off my credit card which I did not authorize. When I called to get reimbursed they told me that since I had opened the bottle, I couldn't receive a full refund and they offered to refund only 50 US dollars Ridiculous, how can you try a product if you don't open it and it was suppose to be a free sample...I asked to talk to a supervisor but was told supervisors don't take calls... I wonder why... SCAM, SCAM, SCAM

Feb 06, 2017
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  • Ja
      Feb 08, 2017

    If you were like me, you ordered the free trial offer. Trial means a test of the performance, qualities, or suitability of someone or something. How can you try it if you do not open it?? I ordered the free trial, after going thru tons of offers and declining each one to get all their products at reduced rates. I don't want to order something or more until I have tried it. My account was debited the shipping and handling. If anything, their advertising is misleading, as it states a free trial and only pay for shipping and handling. Then my account was debited another $139. I called the company and was told that the free trial was only for a couple of weeks, if I did not return the product by then, I was charged for it !!! Grrrrrr. I told them to cancel anything they had in my name and to refund me immediately or I was having the charges reversed at my bank. I was told it would take 2 - 4 business days. I told them I will give them 4 days, then I go to my bank and have the charges reversed. I received an email that day that my subscription had been cancelled. I received another email stating my account would be credited the amount of $90 and another email I would be credited the amount of $89. I have two more days until the 4 days are up, so it they refund me good, if they do not, I will reverse the charges. Don't know how companies think this is a good system to run a business. Obviously the product is not that great that they need to force it on us.

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