24 Protect Plus--protect yourself from them! / internet fraud
Okay. I learned all this the hard way.
What actually happens here is that once you have used Intelius, they send you an e-mail which usually goes straight into everyone's spam folder, since it reads as spam. The e-mail itself is an opt-out for the 14.95 monthly recurring fee for 24 Protect Plus or AP9*PMIDENTITY.COM-V (the charge which showed up on my statement) or any number of the umbrella sites they use to 'protect' you from identity theft. Since the spam filter catches it, most people never even see the thing, and since you have to respond to the e-mail to opt-out, you are now getting charged monthly fees for a service you did not sign up for.
My solution was to cancel my credit card, alert my bank that I had been a victim of internet fraud, and call both Intelius and 24 Protect Plus and have them refund my money.
I was extremely angry when I got through to both companies, needless to say. The operator at Intelius gave me the number for 24 Protect Plus and also took my name off the site. The operator at 24 Protect Plus was not fazed in the slightest when I told her that she was working for a company that is literally stealing from people. She just gave a resigned sigh and told me that I would see my money refunded within two business days. I have a feeling they hear this constantly. Sure enough, they refunded my money.
Since I now have a new credit and debit card, they can't steal from me any longer.
What is interesting is that if you google AP9*PMIDENTITY.COM-V, the first site that comes up is one for a class action lawsuit against 24 Protect Plus, who are owned by a company named Vertrue. I strongly urge everyone who has been ripped off by this company--Vertrue owns many other sites, including “Simply You,” “Homeworks Plus,” “Galleria,” “24 Assistance,” “24 Protect Plus,” “Lifestyle Rewards,” “Health Plus,” “Simple Escapes,” “Passport to Fun,” “Privacy Plus,” and “Privacy Matters”--to add their names to the list. If you've been ripped off by any one of these companies, add your name to the list. The web address is:
This is internet fraud plain and simple, but if you work at it you will get your money back. Good luck to all of you and I hope the information I've provided above is of some assistance to you.
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