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ComEd review: Customer service

user3064778 of Elmwood Park, US

Aug 04, 2025 8:14 pm EDT

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I have tried for hours to contact com ed regarding a sign in issue.. I have never been treated so unfairly and rude in all my life. Hours! They dont give a [censored] about their so called 'customers' from peddling products with a robo voice that absolutely ignores you when you say you dont want the god damn product.. To being cut off in mid sentence. And the one time I did get an asswer from a live person... She said she could not hear me and hung up the phone.com[lete [censored]!

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ComEd phone numbers

+1 (800) 334-7661

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Residential

+1 (800) 955-8237

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Spanish

+1 (877) 426-6331

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Business

+1 (888) 806-2273

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Assistance Programs

+1 (866) 368-8326

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ComEd emails

socialmedia@comed.com

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Support

diana.sharpe@comed.com

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john.mccann@comed.com

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ComEd address

P.O. Box 805379, Chicago, Illinois, 60680-5379, United States

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