Columbia House DVDNot able to cancel membership

T
This review was posted by
a verified customer
Verified customer

Columbia house is sending me DVD's I am NOT ordering faster than I can keep up with them. For that reason, my account is always in arrears for products I did not get a chance to decline. I have sent the company several e-mails complaining about this, but have so far not resolved the issue. (MY membership requirements have been fulfilled and I now want out!!!)

Responses

  • Ed
    eddie Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    just want to cancel my memebership. dont have time to always cancel, cant keep up. dont like dvds to be send without my permission.i am out of town and do not have my account number. the 800 # is useless.

    0 Votes
  • Sf
    sfe333 Nov 05, 2008

    Any company that is willing to take your money, set up a mandatory automatic mailing of their products without ability to cancel membership from the site that you can update any other information, is not ethical. I want out too, and i will never again do business with this company and will be warry next time i sign up for something like this and will make sure i can cancel membership once fullfilments are achieved (which mine are with Columbiahouse dvd). But at the same time, you signed up and agreed for the service so it is not a scam, they do exactly what they say.. its just really unfortunate that they want to make it very difficult for their customers to get out if they want, OR AT LEAST OPT OUT FOR THE ###ING STUPID DIRECTORS SELECTION!!

    0 Votes
  • Br
    Brianna Jun 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Biggest ### ever. I have never even heard of these people and they sent me a bill for 124.70???? Does anyone know what i can do about this? email me at [email protected]

    0 Votes
  • Je
    Jessica Smith Jul 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too was a victim of their scam but I was able to cancel my membership. My recommendation is to call the 1-800 # and ask to cancel your account. If you are unable to get a hold of anyone than return the next DVD with a letter requesting the following:

    1. To cancel the account
    2. Send a final invoice to you upon cancellation
    3. Remove your name from all of their marketing material

    Make sure you pay the extra money to track the package.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.