Latest Reviews and Complaints
Chairs not working
I bought three tickets for After The Hunt at the Vacaville theater. Our “reclining” chairs did NOT work. My daughter complained so they sat us in the handicap row. Not cool! Upon the movie being over the three of us could NOT get the chairs to go down, two of us could scoot out, however, our elderly friend has two bad legs and uses a cane could not get out...
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My wife and I just attended the 6:00 PM showing of King Arthur. As always we purchased the Rifle Falls combo expecting to get our refills. apon exiting the movie, I was told they were closing and the refills were not going to happen. This is at 8:17 PM. Sorry folks but the biggest reason I go to the movies is the popcorn, and to cheap out for maybe .15 cents is crazy. It's a small town and I can go someplace else to get popcorn. In all the years past, I've had a great experience. Is this a sign of the future?
2 Brenden Theate Complaints
Brenden Theate’s earns a 2.3-star rating from 1 reviews and 2 complaints, showing that the majority of moviegoers are somewhat dissatisfied with their cinematic experience.
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Management
A while back, I went to see a movie with my young nephew and sister. For the movie we were seeing they were giving out free comic books for the purchase of a child's ticket. I spent about 30 dollars at the concession stand and we went and got seats. We saw the movie and during the movie he dropped it and it was lost under their seats. I decided I would ask if it would be okay for me to have another comic for my nephew. I figured it wouldn't hurt to ask. I went up to box office and asked a blonde guy dressed in a suit [who happened to be the general manager] about the comic. What made me angry was how the general manager of this theater responded. I asked if I could have a replacement and he looked at me and said "I don't owe you anything. Get out of my face, I have a line." Simple as that. I was furious. If he had just said that he wasn't able to replace it I would have been fine, but the attitude was absolutely ridiculous. I asked him for his name several times and he ignored me. So I walked over to the concessions stand and asked a girl for a manager. There was a manager standing right next to her and he wrote down his name and told me how to reach corporate. I tried to contact someone from corporate and had no success. All I have to say is that when you walk into this place you can tell why all of the employees look so unhappy... because of their ### manager. I will never be going back to this theater and I recommend that no one should. The managers here obviously don't care about their customers or staff.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Brenden Theate complaint handling
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Brenden Theate phone numbersClick up if you have successfully reached Brenden Theate by calling 702-507-4849 phone number 0 0 users reported that they have successfully reached Brenden Theate by calling 702-507-4849 phone number Click down if you have unsuccessfully reached Brenden Theate by calling 702-507-4849 phone number 0 0 users reported that they have UNsuccessfully reached Brenden Theate by calling 702-507-4849 phone number
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Brenden Theate address4321 W Flamingo Rd, Las Vegas, Nevada, 89103, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2025
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