Complaints & Reviews

FILMOUS — Stolen credit card details

I found Filmous website and really liked it, there were lots of movies I really wanted to see so I subscribed...

Filmous.comI have NEVER had a movie download completely

I have NEVER had a movie download completely!! Yet a friend has had no trouble. Very frustrating!!! Sit and watch a movie for 1 hour and 47 minutes only to have it stop. I've watched about 6 movies now never seeing the last 30 to 60 minutes!! Seems to be no support as no one has ever responded to my emails to help.

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    • Ne
      NEibor Apr 16, 2011
      This comment was posted by
      a verified customer
      Verified customer

      "If" one can download the files, upon opening them one will discover they are "corrupted!" As such, my recommendation is to NOT waste your time or money with filmous.com.

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    The complaint has been investigated and
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    Filmous.com — Stay away

    These companies are jointly owned and operated. Most of the downloads at movieberry.com and filmous.com...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    filmous.com, movieberry.com, MP3PandaIncomplete movie files

    Hopefully this posting will save others from being ripped off. Filmous.com provides files that can not be completely downloaded & the few that are able to be downloaded are of very poor quality.

    Many look like Kramer from Sienfeld filmed them himself at the theater with a camcorder. No Joke!
    When you realize that you are paying for crap & try to discontinue your membership, Filmous.com will tell you they have canceled your account (this part is accurate-they will suspend your access to the account) but you will then find the following month & the month after that & so on, that your credit card is still being charged.

    Trying to contact filmous.com is a waste of time- they will tell you one thing & do entirely another. This is the stereotypical Russian online company- ripping people off with no regard to ethics or the law. The only way to discontinue charges once they have your info is to cancel the credit card all together. Do NOT think that your credit card company will help you out in disputing the charges- the Russians at filmous.com, movieberry.com & MP3Panda.com know how the system works & take full advantage of the system by having a third party company handle their billing.
    My complaint is not with movieberry.com or Mp3Panda.com, I mention those sites because I discovered they were all connected to the lying folks at filmous.com & can only imagine that the game is played the same by all of their companies.

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      • Da
        DAW403 Mar 08, 2010

        I don't know about the ethics of filmous's billing practices but I became concerned about the their web page below for handling credit card payments. They claim to use SSL (secure socket layer) protocol for handling credit card information but neither the URL shows a 'https' prefix or the task line at the bottom show a padlock icon, common features of a secure web site:

        http://www.filmous.com/account/recharge/

        0 Votes
      • Na
        natashaemma Oct 27, 2010

        For the past two weeks it has been impossible to log on to their website. no explanation at all. the members deposits must be millions !

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      FILMOUS — Movies are faulty

      The movies are faulty in that they "stop" playing. I've complained twice but Filmous doesn't even...

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