Clientele

I have a policy now with you guys for 2 years and a few months when the policy was taken out no one informed me that you need to be in the policy for 3 years before the policy pay out in ful which is R10 000. That is the 1st time that I hear you must be in a policy for 3 years before it pay out in ful. the policy was taken for my granny whn she died on the 28:08:09 we discovered that the policy will only be paying out half of the amount about R5 000 what a joke anyhoo thats not it the funeral is over and still no payout. I have been making several calls for feedback and wanting to know when the payout is going to happen but yet still no payout. I made a loan and ran around on the last minute... thats the last thing you wanna be doing in a time like this. I am very dissapointed with policy I took out and especially the fact that some of the facts was left out cos if i had known the only a ful claim after 3 years i would have not taken the policy. Also very sad to know that there was very little service provided from your end as I had to make all the calls. NEVER AGAIN AND I AM GOING TO INFORM EVERY1 ABOUT YOU GUYS!