Menu
Clientele Customer Service Phone, Email, Contacts

Clientele
reviews and complaints

www.clientele.co.za
www.clientele.co.za

Learn how the rating is calculated

1.0 141 Reviews
Verified
The authenticity of the customer service contact information for Clientele has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Clientele complaints 140

ComplaintsBoard
E
11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele My child's money that you guys deduct it I want it back because i've got responsibility to make...

I want my child's money back guyz I've got some responsibility to make its my child money support that you took.. Or I'm going to sue you guyz.. I didn't know that you ar going to deduct my child's grant at least mine is better I have policies that nver took my child's grant but you guys have brave to deduct it because you ar clientele so please guys just give me back my child money it's not mine it's not yours is for my baby. Thank you

Desired outcome: 399

Read full review of Clientele
Hide full review
ComplaintsBoard
N
9:03 am EDT

Clientele Removing some members

My name is nkululeko marks ngadlela my ld no [protected] l would to remove some members in my policy legal please removed ntombovuyo ngadlela, sihle Hlomza and okuhle Hlomza from my policy legal

Read full review of Clientele
Hide full review
ComplaintsBoard
A
8:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Policy

Clientele life Won't Cancel the Policy, I Didn't Know That they deduct Certain Amount Of Money Monthly, Now I want To Stop That Before Happening, I'm Not Working I'll be Receiving A small Amount Of Money 💔 I'm Worried That They Must Deduct It, I Tried Calling And Emailing Their Services And They Not Giving Me The Straight Answer, Their Service Is poor.
My IFA Number is AF843825.

Desired outcome: Cancellation of the Policy

Read full review of Clientele and 2 comments
Hide full review
2 comments
Add a comment
T
T
Timoh Zondi
, US
Sep 22, 2021 1:02 pm EDT

Me too 😒

T
T
Timoh Zondi
, US
Sep 22, 2021 1:02 pm EDT

Me too 😒

ComplaintsBoard
M
11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Clientele lawyers poor service

My name is majahane Ronny Mathabela ID [protected] ever since I lodge my case P1079130 on the 05th of August 2021 there is very little progress. Zine Jojo. Luleka. Dimpy. And their supervisor did show interest to help me they keep on telling empy promises. As I speak I don't have car since the company N4 Suspension failed to fix my car instant they worsten it can't even move. I'm very very disappointed after so many years being an honest member of clientile paying subscription every months.

I hope my concerns will be greatly dealt with
Yours faithfully
MR mathabela
[protected]

Read full review of Clientele
Hide full review
ComplaintsBoard
L
7:24 pm EDT

Clientele Clientele scam

It's been 3 months now you guys debited my account and taking my r232. Why are you so fraudulent? Not realizing you're scamming students? I need my money please. I can't afford this policy of yours...

Desired outcome: I NEED MY MONEY

Read full review of Clientele
View 0 more photos
Hide full review
ComplaintsBoard
M
6:18 am EST

Clientele Waiting for my refund which they said I must wait 15 which the days are already past

Why do I still receiving calls from clientele people when I have cancelled my application which they have not refund me .

Desired outcome: They must be specific not lying to us

Read full review of Clientele
Hide full review
ComplaintsBoard
M
3:27 pm EDT

Clientele Policy scam

Good day...one month back, an agent from clientel told me to download an app, she said that its only for discounts at any retail store, but i saw R250 debit order taken from my account stating that i have a funeral policy which i don't know about, and that is unfair to me and i don't like it because i did not say i need any policy and i can not even afford it as i am a student so i request that my money is refunded to me and cancel that policy.

Desired outcome: Refund

Read full review of Clientele
Hide full review
ComplaintsBoard
P
10:29 pm EDT

Clientele Debit order

Hi i would like to cancel clientele debit order i knew nothing about debit order i was only told about golden rewards only and they registered me now they deduct 250 each month I'm a student i can't afford that i need it to be cancelled asap plz i really can't afford that i need help asap i would be happy if i could get some help plz plz plz

Desired outcome: Get helped

Read full review of Clientele
Hide full review
ComplaintsBoard
P
4:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Debt order

I would like to reserve a debt order that took place this morning and also cancel the whatever the debt order was for I really can't R420 every month being deducted I'm still a student, that money was supposed to be for my rent and I was never told that R420 was going to be deducted from my account every month so please help I really need the money I've been trying to x
Call and I also sent you guys emails about four time and I've haven't received any help here is my contact number [protected], AF 851202 and my email [protected]@gmail.com

Desired outcome: I would like to get the money back was deducted

Read full review of Clientele
Hide full review
ComplaintsBoard
A
12:42 am EDT

Clientele my airtime

my airtime I did not received same though my payment were deducted

Read full review of Clientele
Hide full review
ComplaintsBoard
H
12:37 am EDT

Clientele Clientele keeps deducting payment although canceled policy and debit order December 2020

After numerous emails and telephone calls Clientele keep deducting my bank account.

Desired outcome: Payback money deducted from my account and stop debit my account

Read full review of Clientele
Hide full review
ComplaintsBoard
K
3:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Debit order

A debit order of R240 is being deducted on my account from clientele and I don't remember joining anything from clientele and they didn't even contact me before making this debit order for every month..please cancel this debit order and refund my money back, I won't afford it and I am a student. And the money they're are taking is for my food stuff

Read full review of Clientele and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lesiba Molokomme
, US
Aug 04, 2021 1:36 am EDT

I have a similar problem

ComplaintsBoard
V
10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Wealth plan policy paid up,funds to be accessed after 5 years

I took a policy is 2018 wealth plan, i then had to cancel it in 2020 but was adviced will only get the funds in 2023 cause i already did the withdrawal and was also told its because its a long term policy, im really not happy about this kind of service and was told since the policy is paid up theres some fees they will deduct monthly from whats currently available till then

Read full review of Clientele
Hide full review
ComplaintsBoard
X
4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele IFA policy cancellation

Someone asked me to join IFA for free and never told me about any monthly installments. After the first deduction I called that guy and asked him to cancell my IFA membership and he said he called the office and it was cancelled BUT last month they debited R420 again I called the guy and he said their office made a mistake. I went to Clientele page on Facebook and wrote a complaint and asked them to cancell my IFA membership and they gave me a whatsapp number, I texted them but didnt get any help.. please cancell my IFA membership : Xoliswa Malamba AF867282

Desired outcome: IFA POLICY CANCELLATION and Refund

Read full review of Clientele
Hide full review
ComplaintsBoard
J
6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Clientele Automated Spam Calls Harassment

I am getting daily unsolicited automated harassment calls from Clientele.

I have registered on DMASA, I have opted out on the Clientele website and I have asked repeatedly to have my number removed but I still get repeated daily automated calls advertising Clientele products that I will never use.

This marketing campaign is destructive and invasive. I want nothing more to do with the company.

Desired outcome: Please remove me completely from every Clientele department's advertising and marketing con-act forever

Read full review of Clientele
Hide full review
ComplaintsBoard
T
10:12 am EDT

Clientele Clientele gold rewards

I got a call from clientele mobile offering me a policy worth 300 per month the caller promised me 300 worth airtime monthly and a lot of benefits.i agreed to join.but told the caller to start debiting on the next month.but they debited in the same month unxpected.i complained on their watsapp line.no response .and now I see I dnt benefit from this policy I asked them to cancell it it's been four months nw.they never respond to any of my messages.i really don't need their services

Desired outcome: Cancel their policy immediate

Read full review of Clientele
Hide full review
ComplaintsBoard
S
9:14 am EDT

Clientele Services

Good day my name is Samuel Sonabile Mthimkhulu, ID No. [protected], Policy No [protected] Cellphone number : [protected]. I would like to withdraw all amounts and would like you to deduct the emergency withrawal fee of R500. Please deposit the money in my bank account that you debit from. My banking details are Capitec Bank Account No: [protected]. I received a call from one of your consultants 7 minutes ago and when I explained the above mentioned details he hung up on me. I am not happy at all and I will never ever use your services ever again and I will tell the rest of my friends and family about this.

Desired outcome: Full payout and a token of appreciation

Read full review of Clientele
Hide full review
ComplaintsBoard
R
7:34 am EDT

Clientele Clientele's deductions and my money back in my account

One of clientele representative opened a policy without my consent, one were talking to me while the other one opened the policy and since than clientele were deducting money from my account at capitec and I don't have a job for these deductions so I want my money back from November 2020 until now, I wanted to duspite and also reverse my money but I can't and I'm staying far away from a clientele office, there is no clientele offices near us so please send my money back

Desired outcome: To get my money back today

Read full review of Clientele and 2 comments
Hide full review
2 comments
Add a comment
G
G
Glen mbowane
Bush, ZA
Jul 16, 2021 3:51 pm EDT

Please help me I want to cancel clintel faneral cover

L
L
Lizalise
Durban, ZA
Jul 09, 2021 7:17 am EDT

Same situation with me because I was tricked into this not knowing I have to pay even a single cent. How do you reverse this because am bankrupt now by something I did not even want nor had infor on. Please help

ComplaintsBoard
J
11:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Debit order cancellation

A clientele representative, opened a policy for me without my consent, one of them took me to a shop, while the other one was creating a policy for me. And I only realized now that I am now a clientele member, and I'd like to cancel that before the money gets debited. Please cancel the policy, I am a student, I don't have money for life insurance, I have parents for that

Desired outcome: Cancel policy and debit order

Read full review of Clientele
Hide full review
ComplaintsBoard
R
7:59 am EST

Clientele Clientele Legal

On May 26 2021, I sent a cancellation request to Clientele on policy:[protected] and BAM, inJune they still deducted the R211 premium! What will it take for this institution to respect my decision!?

Desired outcome: Cancel the damn policy.

Read full review of Clientele and 1 comment
Hide full review
1 comment
Add a comment
N
N
Nondumiso Noxolo
, US
May 11, 2023 3:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I want to cancel clientele legal plan because I'm no longer working I won't be able to pay

Overview of Clientele complaint handling

Clientele reviews first appeared on Complaints Board on Sep 1, 2010. The latest review Unauthorized debit order was posted on Apr 9, 2024. The latest complaint debits not coming off was resolved on Feb 23, 2011. Clientele has an average consumer rating of 1 stars from 141 reviews. Clientele has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Clientele contacts

  2. Clientele phone numbers
    +27 113 203 000
    +27 113 203 000
    Click up if you have successfully reached Clientele by calling +27 113 203 000 phone number 43 43 users reported that they have successfully reached Clientele by calling +27 113 203 000 phone number Click up if you have UNsuccessfully reached Clientele by calling +27 113 203 000 phone number 26 26 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 000 phone number
    25%
    Confidence score
    Customer Service
    +27 113 203 020
    +27 113 203 020
    Click up if you have successfully reached Clientele by calling +27 113 203 020 phone number 19 19 users reported that they have successfully reached Clientele by calling +27 113 203 020 phone number Click up if you have UNsuccessfully reached Clientele by calling +27 113 203 020 phone number 8 8 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 020 phone number
    41%
    Confidence score
    Legal Claims
    +27 113 203 488
    +27 113 203 488
    Click up if you have successfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have successfully reached Clientele by calling +27 113 203 488 phone number Click up if you have UNsuccessfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 488 phone number
    Brokers
    More phone numbers
  3. Clientele emails
  4. Clientele headquarters
    Clientèle Office Park, Rivonia Rd & Alon Road, Johannesburg, 2196, South Africa
  5. Clientele social media
Clientele Category
Clientele is related to the Insurance Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.