CB Vehicle Repair and Maintenance Nissan Complaints #102-121

Nissan review: Car sales

Rodney polly of Fort Worth, US

Dec 02, 2021 10:11 pm UTC

Verified customer

Clay Cooley dealership advertised Nissan truck with 7600 in savings. The first draft had the savings removed. After showing them their own add with discounts, they agreed to the sale price. Also advertised family protection package complimentary in the add. The final draft of sales contract had the package listed as a 2000 charge. We said we did not want it, and the manager said it is a required purchase on every new vehicle they sale.. They refused to sell truck for the advertisement. I have screenshots of add and contract

Desired outcome: To sell truck as advertised

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Clay Cooley Nissan in Irving lied and said the truck was sold and clay Cooley Nissan of Dallas has the truck, same stock number and would not sell as advertised. They are a bait and switch dealer, we have been to dealer 3 times to buy truck and each time they move the target price

Nissan - Car sales - Photo 1 - update #2210051

Nissan - Car sales - Photo 2 - update #2210051

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Nissan phone numbers

1800 035 035

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Australia

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Russia

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India

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Mexico

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Japan

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United States

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Canada

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United Kingdom

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Ireland

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Netherlands

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Nissan emails

info@nissan-europe.com

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Support

Nissan address

1-1, Takashima 1-chome, Nishi-ku, Yokohama-shi, 220-8686, Japan

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