CityBookers — pending refund for 4 months from citybookers kuwait
I Purchased a ticket on Royal Jordanian airlines using Citybookers website,
due to emergency i had to change tickets to earlier dates, after several calls with Citybookers and Royal jordanianfound that the only authority to change the ticket is with citybookers and they are unable to do because their system is not capable of doing this. so i purchased other ticket from ALjazeera and cancelled the tickets with citybookers, they send the cancellation email and said that refund will be in 45 working days. this was on 21st May. since that date i call them and they respond that i will get the money ASAP, this week, before month end and nothing to date.
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